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Versión en Español 



01. Getting started with SocialBro

- How to Access SocialBro
-How to Select the Best SocialBro Plan for Your Needs  
-SocialBro Webinars  
-SocialBro Webinar catchup  
- Sign in and Auth on SocialBro

- Synchronization
- Add more Twitter accounts
- How to View your Invoices
02. Exploring and Browsing your community 

- The Dashboard
- Exploring your account
- Searches and filters
- How to filter using the calendar
- Advanced syntax

03. Managing your community

- Common actions of Twitter with SocialBro
- How to Use the Collaborators Tool
- Find new people: Search All Twitter
- SocialBro Alerts you when you try to Follow Someone you have Previously Unfollowed
- How to use the Whitelist and Blacklist functions
- How to track your Engagements on Twitter with SocialBro
03-1. Practical Examples
- Using SocialBro to Manage your Event Attendees
- Using SocialBro to Determine who has Tweeted your Event/Promo Hashtag

04. Analyzing your community

- Stats
- How to customize your Insights Report
- The Best Time to Tweet
- How to Get the Best Time to Tweet for a Custom Sample of Users
- How to Use the Accounts Comparison Tool
- How to Use the Benchmark Tool
- How can real-time analytics for Twitter be useful for you?

- Using Kred and The PeerIndex Score to find influential people on SocialBro
04-1. Practical Examples
- Using SocialBro to Reach the Maximum Audience with your Tweets
- Using SocialBro to Discover the Interests of your Community
- How to configure the Best Time to Tweet Report to “Buffer” your tweets

05. Analyzing your Sources (competitors, Lists, Text files, Twitter Searches, Hashtags)

- What is a source?
- Any Twitter account
- Any Twitter list
- A text file
- A Twitter search
- How to Perform a Geolocated search
05-1. Practical Examples
- How to Follow your competitor’s followers?
- How to Follow your Competitor’s Friends
- How to Create a list with your Competitors Followers
- How to use your Competitor’s Information for your Own
- Using SocialBro to Determine the Quality of your Competitor’s Twitter Community
- How to Geolocate the Community of your Competitors with SocialBro
06. Content Analysis 
- How to measure the impact of your content
07. Organizing your community 
- How to add tags and notes
- Tags &amp; Notes: Customize the relationship with your community
- Managing lists
- How to Add Multiple Users to a List With One Click
- How to create a Twitter list from a txt simple file (useful for events)
07-1. Practical Examples
- CRM: Classify your Community with Tags
- CRM: Add Notes to Users in Your Twitter Community
- List Management to Not Loose Track of Your Supporters
- List Management to Keep Track of Your Influencers

08. Twitter DM Campaigns 
- Best Practices for creating Twitter DM Campaigns
- How to create a Twitter DM Campaign
08-1. Practical Examples
- Twitter DM campaigns to send out a promotion
- Twitter DM campaigns for PR
- Twitter DM campaigns To invite people to events

Case studies 
- Case study: Using SocialBro to learn who makes up your clients Twitter communities
- Case study: Using SocialBro to connect with influential people in your industry
- Case study: Using SocialBro to build up high quality online relationships
- Case study: Using SocialBro to target and engage with potential customers
- Case study: How a community manager uses SocialBro to perform her daily tasks

09. Other Tips 

- How to upgrade my SocialBro Pro plan?
- How to export your account history from the free version to SocialBro Pro
- How to export your account history from the Adobe Air version to the Chrome app

- How to open SocialBro for Chrome in a new window
- How to update SocialBro for Chrome manually

- How to best use SocialBro for HootSuite

- Export your Optimal Tweet Schedule from SocialBro to HootSuite

- Use the Google Chrome address bar to search in SocialBro


- Other Tutorials

Extra 01. Starting with SocialBro interface

- Top Navigation Bar
- Left Navigation Bar 
- Bottom Navigation Bar
- Community or Work Area</description><title>SocialBro User Guide</title><generator>Tumblr (3.0; @socialbro)</generator><link>http://userguide.socialbro.com/</link><item><title>01. Getting Started with SocialBro</title><description>&lt;p&gt;&lt;strong&gt;&lt;a href="http://www.socialbro.com/" target="_blank"&gt;SocialBro&lt;/a&gt;&lt;/strong&gt; is an &lt;strong&gt;advanced solution&lt;/strong&gt; for the &lt;strong&gt;management and analysis of Twitter communities&lt;/strong&gt;. It lets &lt;strong&gt;Social Media and Marketing professionals&lt;/strong&gt; analyze in depth what their communities are like, manage them and &lt;strong&gt;drive their strategies&lt;/strong&gt;. &lt;/p&gt;
&lt;p&gt;We help companies and agencies increase their communities’ growth, save time and monetize their social contacts via actionable stats and by providing really &lt;strong&gt;valuable data&lt;/strong&gt;.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;How to Access SocialBro&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;To access &lt;strong&gt;SocialBro&lt;/strong&gt;, visit the official site &lt;a href="http://www.socialbro.com/" target="_blank"&gt;&lt;a href="http://www.socialbro.com" target="_blank"&gt;www.socialbro.com&lt;/a&gt;&lt;/a&gt; and click on “Get Started!”.&lt;/p&gt;
&lt;p&gt;&lt;img alt="image" src="http://media.tumblr.com/b37b2897f983b6fe1eeb088de833dcb8/tumblr_inline_mhfqrfdBZn1qz4rgp.png"/&gt;&lt;/p&gt;
&lt;p&gt;Then, you can decide which version is more suitable for you: &lt;/p&gt;
&lt;ul&gt;&lt;li&gt;&lt;strong&gt;SocialBro Cloud&lt;/strong&gt; (Pro)&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;SocialBro Desktop&lt;/strong&gt; (Free): Chrome and Adobe Air&lt;/li&gt;
&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;The advantages of using SocialBro Cloud&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;SocialBro Cloud&lt;/strong&gt; is very similar to the desktop versions (Chrome and Adobe Air). The main difference and advantage is that all the information, history and users are stored on our servers, so you never have to worry about saving this data. Not to mention that you can access it from any computer! &lt;/p&gt;
&lt;p&gt;Other &lt;strong&gt;Benefits&lt;/strong&gt; of using SocialBro Cloud include:&lt;/p&gt;
&lt;ul&gt;&lt;li&gt;Customised Insights and Reports&lt;/li&gt;
&lt;li&gt;Best Time to Tweet reports based on up to 5000 users&lt;/li&gt;
&lt;li&gt;Analyze an unlimited number of accounts and sources&lt;/li&gt;
&lt;li&gt;Access to the awesome SocialBro app for Hootsuite&lt;/li&gt;
&lt;li&gt;The ability to search and filter within a database of 100M Twitter users&lt;/li&gt;
&lt;/ul&gt;&lt;p&gt;Also it isn’t necessary to synchronize your information, as the system does it for you periodically and notifies you via email when the sync is ready. That’s why &lt;strong&gt;SocialBro Cloud is the best solution for pros&lt;/strong&gt; that manage &lt;strong&gt;large Twitter accounts&lt;/strong&gt;. The cloud app is currently optimized to work on Chrome, Firefox and Safari. &lt;/p&gt;
&lt;p&gt;&lt;a href="http://www.socialbro.com/pricing" target="_blank"&gt;Get all the details about the &lt;strong&gt;Plans &amp;amp; Pricing of SocialBro Cloud&lt;/strong&gt;&lt;/a&gt;.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Chrome app&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;If you are interested in a &lt;strong&gt;free version of SocialBro&lt;/strong&gt;, we recommend the &lt;a href="https://chrome.google.com/webstore/detail/bagknoiagpifjfbempgignagkejmkljm?utm_source=chrome-ntp-icon" target="_blank"&gt;Chrome app&lt;/a&gt;, which is more stable and faster than the Adobe Air version. &lt;/p&gt;
&lt;p&gt;If you choose &lt;strong&gt;SocialBro for Chrome&lt;/strong&gt;, click on Download and we will redirect you to the Chrome Web Store, where you can click on “Add to Chrome”. &lt;/p&gt;
&lt;p&gt;&lt;img alt="image" src="http://media.tumblr.com/tumblr_m7run61ga51qmllte.png"/&gt;&lt;/p&gt;
&lt;p&gt;Once you have added the app, you are ready to enjoy SocialBro in your favorite browser.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Adobe Air version&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;If you select the desktop version, you will need to have Adobe Air installed on your computer. If you don’t have the program installed, no problem, just click on Download to install Adobe Air before downloading SocialBro. On the other hand, if you have the program installed, you will see the options: Uninstall, Run Now and Cancel the process. Click on Run Now.&lt;/p&gt;
&lt;p&gt;Once installed, SocialBro appears as an application on your computer.&lt;/p&gt;
&lt;p&gt;We would however like to advise you that due to &lt;strong&gt;a bug from Adobe Air&lt;/strong&gt; (which has caused users to loose their data) we will no longer be supporting this version after the 28th February. We therefore suggest that all users wishing to use a free version of SocialBro &lt;strong&gt;choose the Chrome version&lt;/strong&gt; as this will ensure that all of your data is safe from being lost.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;a href="http://www.socialbro.com/pricing" target="_blank"&gt;Plans &amp;amp; Pricing&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="http://userguide.socialbro.com/post/11056515951/sign-up-auth" target="_self"&gt;Go to the next section - Sign in and Auth on SocialBro&lt;/a&gt;&lt;/p&gt;</description><link>http://userguide.socialbro.com/post/40529266766</link><guid>http://userguide.socialbro.com/post/40529266766</guid><pubDate>Mon, 14 Jan 2013 13:05:00 -0500</pubDate></item><item><title>How to filter using the calendar</title><description>&lt;p&gt;Your &lt;strong&gt;&lt;a href="http://www.socialbro.com/" target="_blank"&gt;SocialBro&lt;/a&gt;&lt;/strong&gt; dashboard presents you with &lt;strong&gt;information about your Twitter community&lt;/strong&gt; compared to the last synchronisation. There may however be a time when you want to see something about your community from last week or last month for example:&lt;/p&gt;
&lt;ul&gt;&lt;li&gt;To see how many followers/unfollows you received when evaluating the success of a campaign&lt;/li&gt;
&lt;li&gt;When you have been away on a holiday and need to check the activity of your Twitter community during that time&lt;/li&gt;
&lt;li&gt;&lt;span&gt;When you have very busy days and are unable to reply to users that mention and retweet you in real time. You will have to look back and make sure you do not loose track of those people you should be connecting with.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;&lt;p&gt;This can be done using the calendar.&lt;br/&gt;&lt;br/&gt;1. On the dashboard select which part of your community you wish to see, as an example we will use “new followers”, click on the title or select from the left navigation menu.&lt;/p&gt;
&lt;p&gt;&lt;img alt="image" src="https://lh3.googleusercontent.com/Fk0jL7DGyoy5guRaERQBfGEBK3-5jtdlIGfk8hLpDawOIqsSRDin4s5xYHSrgzkRHO1xx7WyCgHYEOso6bkagJvqpmhlesRQJe48JLtsYSa9dc14_zQw"/&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong id="internal-source-marker_0.523376562166959"&gt;&lt;img src="https://lh4.googleusercontent.com/N3a-5ipD5iRL4P0DPOYFWb9v62uXKn5FhdcRIeBvPv5rrm9H30nNN8pYEA3ihV8nZp4SJWgRULf7xTpCx8IAi4bUwuAAJ6BfjKf9qcdS4O4LiyrAbH7fjiHeNw"/&gt;&lt;/strong&gt;&lt;br/&gt;&lt;br/&gt;2. If you look in the top right corner of the search results you will see it says “last update”. If you click on it a calendar will open where you can filter your results based on date.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;img alt="image" src="https://lh5.googleusercontent.com/kLAkwS60t-99-tVO2_TfLIpDN30mDWrO_QQiQemOOGTCyisFfjZDnMVdDPFsmRWLnF9N_anEpRjDzUzU8m6QbgQMELwD37n1Juj8cf4gA0XsE5b05jk9"/&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;3. You can either click on a date or use the drop down box to select an option:&lt;/p&gt;
&lt;p&gt;&lt;img alt="image" src="https://lh6.googleusercontent.com/h43LSYJsYo5cwYBkGmhEbdIJuQH62CIyJBsITdYV1hjjESp7zIo8AZi3z_iUA0bFKSzU4Z_yhBGRQ6EGnKU0mox0E_7mUdLQGjOJN0BcrgOiqoCsfYlm"/&gt;&lt;br/&gt;&lt;br/&gt;4. Your search results will now be filtered according to date. You can also use the filters on the left to filter using another criteria e.g. location.&lt;/p&gt;
&lt;p&gt;&lt;a href="http://userguide.socialbro.com/post/11056509247/advanced-syntax" target="_self"&gt;Go to the next section - Advanced Syntax&lt;/a&gt;&lt;/p&gt;</description><link>http://userguide.socialbro.com/post/40527061970</link><guid>http://userguide.socialbro.com/post/40527061970</guid><pubDate>Mon, 14 Jan 2013 12:25:00 -0500</pubDate></item><item><title>01. Getting Started with SocialBro</title><description>&lt;p&gt;&lt;strong&gt;&lt;a href="http://www.socialbro.com/" target="_blank"&gt;SocialBro&lt;/a&gt;&lt;/strong&gt; is an &lt;strong&gt;advanced solution&lt;/strong&gt; for the &lt;strong&gt;management and analysis of Twitter communities&lt;/strong&gt;. It lets &lt;strong&gt;Social Media and Marketing professionals&lt;/strong&gt; analyze in depth what their communities are like, manage them and &lt;strong&gt;drive their strategies&lt;/strong&gt;. &lt;/p&gt;
&lt;p&gt;We help companies and agencies increase their communities’ growth, save time and monetize their social contacts via actionable stats and by providing really &lt;strong&gt;valuable data&lt;/strong&gt;.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Downloading and Installing&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;To install &lt;strong&gt;SocialBro&lt;/strong&gt;, visit the official site &lt;a href="http://www.socialbro.com/" target="_blank"&gt;&lt;a href="http://www.socialbro.com" target="_blank"&gt;www.socialbro.com&lt;/a&gt;&lt;/a&gt; and click on “Get Started!”.&lt;/p&gt;
&lt;p&gt;&lt;img src="http://media.tumblr.com/tumblr_m7rup5poWb1qmllte.png"/&gt;&lt;/p&gt;
&lt;p&gt;Then, you can decide which version is more suitable for you: &lt;/p&gt;
&lt;ul&gt;&lt;li&gt;&lt;strong&gt;SocialBro Cloud&lt;/strong&gt; (Pro)&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;SocialBro Desktop&lt;/strong&gt; (Free): Chrome and Adobe Air&lt;/li&gt;
&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;The advantages of using SocialBro Cloud&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;SocialBro Cloud&lt;/strong&gt; is very similar to the desktop versions (Chrome and Adobe Air). The main difference and advantage is that all the information, history and users are stored on our servers, so you never have to worry about saving this data. Not to mention that you can access it from any computer! &lt;/p&gt;
&lt;p&gt;Also it isn’t necessary to synchronize your information, as the system does it for you periodically and notifies you via email when the sync is ready. That’s why &lt;strong&gt;SocialBro Cloud is the best solution for pros&lt;/strong&gt; that manage &lt;strong&gt;large Twitter accounts&lt;/strong&gt;. The cloud app is currently optimized to work on Chrome, Firefox and Safari. &lt;/p&gt;
&lt;p&gt;&lt;a href="http://www.socialbro.com/pricing" target="_blank"&gt;Get all the details about the &lt;strong&gt;Plans &amp;amp; Pricing of SocialBro Cloud&lt;/strong&gt;&lt;/a&gt;.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Chrome app&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;If you are interested in a &lt;strong&gt;free version of SocialBro&lt;/strong&gt;, we recommend the &lt;a href="https://chrome.google.com/webstore/detail/bagknoiagpifjfbempgignagkejmkljm?utm_source=chrome-ntp-icon" target="_blank"&gt;Chrome app&lt;/a&gt;, which is more stable and faster than the Adobe Air version. &lt;/p&gt;
&lt;p&gt;If you choose &lt;strong&gt;SocialBro for Chrome&lt;/strong&gt;, click on Download and we will redirect you to the Chrome Web Store, where you can click on “Add to Chrome”. &lt;/p&gt;
&lt;p&gt;&lt;img src="http://media.tumblr.com/tumblr_m7run61ga51qmllte.png"/&gt;&lt;/p&gt;
&lt;p&gt;Once you have added the app, you are ready to enjoy SocialBro in your favorite browser.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Adobe Air version&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;If you select the desktop version, you will need to have Adobe Air installed on your computer. If you don’t have the program installed, no problem, just click on Download to install Adobe Air before downloading SocialBro. On the other hand, if you have the program installed, you will see the options: Uninstall, Run Now and Cancel the process. Click on Run Now.&lt;/p&gt;
&lt;p&gt;Once installed, SocialBro appears as an application on your computer.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;a href="http://www.socialbro.com/pricing" target="_blank"&gt;Plans &amp;amp; Pricing&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="http://userguide.socialbro.com/post/11056515951/sign-up-auth" target="_self"&gt;Go to the next section - Sign in and Auth on SocialBro&lt;/a&gt;&lt;/p&gt;</description><link>http://userguide.socialbro.com/post/37270483323</link><guid>http://userguide.socialbro.com/post/37270483323</guid><pubDate>Wed, 05 Dec 2012 13:20:46 -0500</pubDate></item><item><title>How to export your account history from the free version to SocialBro Pro</title><description>&lt;p&gt;&lt;strong&gt;&lt;a href="http://www.socialbro.com/" target="_blank"&gt;SocialBro&lt;/a&gt;&lt;/strong&gt; allows you to export your entire account history from the free desktop versions (for Chrome and Adobe Air) to the &lt;strong&gt;&lt;a href="http://dashboard.socialbro.com/" target="_blank"&gt;Pro web-app&lt;/a&gt;&lt;/strong&gt;! To do this, in your free dashboard click “Go Pro”, in the right hand corner of the top navigation bar.&lt;/p&gt;
&lt;p&gt;                                            &lt;img alt="image" src="http://media.tumblr.com/tumblr_mek1k5VRcp1qmllte.png"/&gt;&lt;/p&gt;
&lt;p&gt;You can create a Pro account, if you don’t have one yet, or sign in to the Pro account to which you want to export your data. &lt;strong&gt;SocialBro&lt;/strong&gt; will copy your entire history from the free to the &lt;strong&gt;Pro cloud version&lt;/strong&gt;: all your Twitter accounts, sources, tags, notes, etc.&lt;/p&gt;
&lt;p&gt;If you already have a Pro account, don’t worry about losing the information you have in it. When you export the old data, both histories will be merged together after the following sync.&lt;/p&gt;
&lt;p&gt;&lt;img src="http://media.tumblr.com/0fc02e0b393927783ff17ed80e7e5dae/tumblr_inline_mkq944EQVJ1qz4rgp.png"/&gt;&lt;/p&gt;

&lt;p&gt;Before selecting a Pro plan you should decide if you want to upgrade with all the data you have in your free account. You may want to eliminate some Twitter accounts and sources in order to be able to pick a cheaper &lt;strong&gt;Pro package&lt;/strong&gt; ;-)&lt;/p&gt;
&lt;p&gt;To eliminate Twitter accounts and sources before selecting a Pro plan, click on &amp;#8220;Shrink your community&amp;#8221; when you see this screen:&lt;/p&gt;
&lt;p&gt;&lt;img alt="image" src="http://media.tumblr.com/tumblr_mek4fzAidb1qmllte.png"/&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Why upgrade?&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;SocialBro Pro&lt;/strong&gt; is the latest and the most advanced version of our platform. It’s a web-app designed specifically for &lt;strong&gt;Social Media and Marketing professionals&lt;/strong&gt;, businesses, agencies and power Twitter users.&lt;/p&gt;
&lt;p&gt;As a web-based platform, all your history, followers and friends are stored in the cloud, so you never have to worry about saving this data yourself. With &lt;strong&gt;SocialBro Pro&lt;/strong&gt; you can also access your account from any computer, which is really convenient as you can open the tool from any location and in all popular browsers.&lt;/p&gt;
&lt;p&gt;Take a quick look at the main differences between the Pro and the basic free version:&lt;/p&gt;
&lt;p&gt;&lt;img alt="image" src="http://media.tumblr.com/0baf046b7137473660c1ebbbc6fb15e1/tumblr_inline_mikdtjraQu1qz4rgp.png"/&gt;&lt;/p&gt;</description><link>http://userguide.socialbro.com/post/37270215341</link><guid>http://userguide.socialbro.com/post/37270215341</guid><pubDate>Wed, 05 Dec 2012 13:15:00 -0500</pubDate></item><item><title>01. Getting Started with SocialBro</title><description>&lt;p&gt;&lt;strong&gt;&lt;a href="http://www.socialbro.com/" target="_blank"&gt;SocialBro&lt;/a&gt;&lt;/strong&gt; is an &lt;strong&gt;advanced solution&lt;/strong&gt; for the &lt;strong&gt;management and analysis of Twitter communities&lt;/strong&gt;. It lets &lt;strong&gt;Social Media and Marketing professionals&lt;/strong&gt; analyze in depth what their communities are like, manage them and &lt;strong&gt;drive their strategies&lt;/strong&gt;. &lt;/p&gt;
&lt;p&gt;We help companies and agencies increase their communities’ growth, save time and monetize their social contacts via actionable stats and by providing really &lt;strong&gt;valuable data&lt;/strong&gt;.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Downloading and Installing&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;To install &lt;strong&gt;SocialBro&lt;/strong&gt;, visit the official site &lt;a href="http://www.socialbro.com/" target="_blank"&gt;&lt;a href="http://www.socialbro.com" target="_blank"&gt;www.socialbro.com&lt;/a&gt;&lt;/a&gt; and click on “Get Started!”.&lt;/p&gt;
&lt;p&gt;&lt;img src="http://media.tumblr.com/tumblr_m7rup5poWb1qmllte.png"/&gt;&lt;/p&gt;
&lt;p&gt;Then, you can decide which version is more suitable for you: &lt;/p&gt;
&lt;ul&gt;&lt;li&gt;&lt;strong&gt;SocialBro Cloud&lt;/strong&gt; (Pro)&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;SocialBro Desktop&lt;/strong&gt; (Free): Chrome and Adobe Air&lt;/li&gt;
&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;The advantages of using SocialBro Cloud&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;SocialBro Cloud&lt;/strong&gt; is very similar to the desktop versions (Chrome and Adobe Air). The main difference and advantage is that all the information, history and users are stored on our servers, so you never have to worry about saving this data. Not to mention that you can access it from any computer! &lt;/p&gt;
&lt;p&gt;Also it isn’t necessary to synchronize your information, as the system does it for you periodically and notifies you via email when the sync is ready. That’s why &lt;strong&gt;SocialBro Cloud is the best solution for pros&lt;/strong&gt; that manage &lt;strong&gt;large Twitter accounts&lt;/strong&gt;. The cloud app is currently optimized to work on Chrome, Firefox and Safari. &lt;/p&gt;
&lt;p&gt;&lt;a href="http://www.socialbro.com/pricing" target="_blank"&gt;Get all the details about the &lt;strong&gt;Plans &amp;amp; Pricing of SocialBro Cloud&lt;/strong&gt;&lt;/a&gt;.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Chrome app&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;If you are interested in a &lt;strong&gt;free version of SocialBro&lt;/strong&gt;, we recommend the &lt;a href="https://chrome.google.com/webstore/detail/bagknoiagpifjfbempgignagkejmkljm?utm_source=chrome-ntp-icon" target="_blank"&gt;Chrome app&lt;/a&gt;, which is more stable and faster than the Adobe Air version. &lt;/p&gt;
&lt;p&gt;If you choose &lt;strong&gt;SocialBro for Chrome&lt;/strong&gt;, click on Download and we will redirect you to the Chrome Web Store, where you can click on “Add to Chrome”. &lt;/p&gt;
&lt;p&gt;&lt;img src="http://media.tumblr.com/tumblr_m7run61ga51qmllte.png"/&gt;&lt;/p&gt;
&lt;p&gt;Once you have added the app, you are ready to enjoy SocialBro in your favorite browser.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Adobe Air version&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;If you select the desktop version, you will need to have Adobe Air installed on your computer. If you don’t have the program installed, no problem, just click on Download to install Adobe Air before downloading SocialBro. On the other hand, if you have the program installed, you will see the options: Uninstall, Run Now and Cancel the process. Click on Run Now.&lt;/p&gt;
&lt;p&gt;Once installed, SocialBro appears as an application on your computer.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;a href="http://www.socialbro.com/pricing" target="_blank"&gt;Plans &amp;amp; Pricing&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="http://userguide.socialbro.com/post/11056515951/sign-up-auth" target="_self"&gt;Go to the next section - Sign in and Auth on SocialBro&lt;/a&gt;&lt;/p&gt;</description><link>http://userguide.socialbro.com/post/36738301066</link><guid>http://userguide.socialbro.com/post/36738301066</guid><pubDate>Wed, 28 Nov 2012 09:36:32 -0500</pubDate></item><item><title>How to customize your Insights Report</title><description>&lt;p&gt;&lt;strong&gt;&lt;a href="http://www.socialbro.com/" target="_blank"&gt;SocialBro&lt;/a&gt;&lt;/strong&gt; lets you get &lt;strong&gt;detailed stats&lt;/strong&gt; about any segment you’d like to know about in-depth, both within your contacts or in all Twitter. Knowing the characteristics of a specific &lt;strong&gt;segment of your community&lt;/strong&gt; and also of your market is very &lt;strong&gt;powerful information&lt;/strong&gt;.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Personalize your reports&lt;/strong&gt; with the graphs and charts you consider more appropriate for each document and add the logo of your clients or your company to the reports.&lt;/p&gt;
&lt;p&gt;This video explains how to generate a &lt;strong&gt;personalized report for a customized segment&lt;/strong&gt; (this is an exclusive feature for our Pro users):&lt;/p&gt;
&lt;p&gt;&lt;iframe frameborder="0" height="225" src="http://www.youtube.com/embed/5E2iPn5EtBQ" width="400"&gt;&lt;/iframe&gt;&lt;/p&gt;
&lt;p&gt;Now, when you click on &lt;strong&gt;&lt;a href="http://userguide.socialbro.com/post/11056504307/analyzing-your-community" target="_self"&gt;Insights&lt;/a&gt;&lt;/strong&gt;, on your &lt;strong&gt;dashboard&lt;/strong&gt;, you’ll see a list of the reports you have requested, being able to access them whenever you want and also to export them to PDF.&lt;/p&gt;
&lt;p&gt;&lt;img alt="image" src="http://media.tumblr.com/tumblr_me5kflIL5L1qmllte.png"/&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="http://userguide.socialbro.com/post/11056503317/when-is-the-best-time-to-tweet" target="_self"&gt;Go to the next section - The Best Time To Tweet (BTTT)&lt;/a&gt;&lt;/p&gt;</description><link>http://userguide.socialbro.com/post/36738198402</link><guid>http://userguide.socialbro.com/post/36738198402</guid><pubDate>Wed, 28 Nov 2012 09:33:00 -0500</pubDate><category>socialbro</category><category>twitter</category><category>socialbro pro</category><category>analytics</category><category>web-app</category></item><item><title>01. Getting Started with SocialBro</title><description>&lt;p&gt;&lt;strong&gt;&lt;a href="http://www.socialbro.com/" target="_blank"&gt;SocialBro&lt;/a&gt;&lt;/strong&gt; is an &lt;strong&gt;advanced solution&lt;/strong&gt; for the &lt;strong&gt;management and analysis of Twitter communities&lt;/strong&gt;. It lets &lt;strong&gt;Social Media and Marketing professionals&lt;/strong&gt; analyze in depth what their communities are like, manage them and &lt;strong&gt;drive their strategies&lt;/strong&gt;. &lt;/p&gt;
&lt;p&gt;We help companies and agencies increase their communities’ growth, save time and monetize their social contacts via actionable stats and by providing really &lt;strong&gt;valuable data&lt;/strong&gt;.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Downloading and Installing&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;To install &lt;strong&gt;SocialBro&lt;/strong&gt;, visit the official site &lt;a href="http://www.socialbro.com/" target="_blank"&gt;&lt;a href="http://www.socialbro.com" target="_blank"&gt;www.socialbro.com&lt;/a&gt;&lt;/a&gt; and click on “Get Started!”.&lt;/p&gt;
&lt;p&gt;&lt;img src="http://media.tumblr.com/tumblr_m7rup5poWb1qmllte.png"/&gt;&lt;/p&gt;
&lt;p&gt;Then, you can decide which version is more suitable for you: &lt;/p&gt;
&lt;ul&gt;&lt;li&gt;&lt;strong&gt;SocialBro Cloud&lt;/strong&gt; (Pro)&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;SocialBro Desktop&lt;/strong&gt; (Free): Chrome and Adobe Air&lt;/li&gt;
&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;The advantages of using SocialBro Cloud&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;SocialBro Cloud&lt;/strong&gt; is very similar to the desktop versions (Chrome and Adobe Air). The main difference and advantage is that all the information, history and users are stored on our servers, so you never have to worry about saving this data. Not to mention that you can access it from any computer! &lt;/p&gt;
&lt;p&gt;Also it isn’t necessary to synchronize your information, as the system does it for you periodically and notifies you via email when the sync is ready. That’s why &lt;strong&gt;SocialBro Cloud is the best solution for pros&lt;/strong&gt; that manage &lt;strong&gt;large Twitter accounts&lt;/strong&gt;. The cloud app is currently optimized to work on Chrome, Firefox and Safari. &lt;/p&gt;
&lt;p&gt;&lt;a href="http://www.socialbro.com/pricing" target="_blank"&gt;Get all the details about the &lt;strong&gt;Plans &amp;amp; Pricing of SocialBro Cloud&lt;/strong&gt;&lt;/a&gt;.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Chrome app&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;If you are interested in a &lt;strong&gt;free version of SocialBro&lt;/strong&gt;, we recommend the &lt;a href="https://chrome.google.com/webstore/detail/bagknoiagpifjfbempgignagkejmkljm?utm_source=chrome-ntp-icon" target="_blank"&gt;Chrome app&lt;/a&gt;, which is more stable and faster than the Adobe Air version. &lt;/p&gt;
&lt;p&gt;If you choose &lt;strong&gt;SocialBro for Chrome&lt;/strong&gt;, click on Download and we will redirect you to the Chrome Web Store, where you can click on “Add to Chrome”. &lt;/p&gt;
&lt;p&gt;&lt;img src="http://media.tumblr.com/tumblr_m7run61ga51qmllte.png"/&gt;&lt;/p&gt;
&lt;p&gt;Once you have added the app, you are ready to enjoy SocialBro in your favorite browser.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Adobe Air version&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;If you select the desktop version, you will need to have Adobe Air installed on your computer. If you don’t have the program installed, no problem, just click on Download to install Adobe Air before downloading SocialBro. On the other hand, if you have the program installed, you will see the options: Uninstall, Run Now and Cancel the process. Click on Run Now.&lt;/p&gt;
&lt;p&gt;Once installed, SocialBro appears as an application on your computer.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;a href="http://www.socialbro.com/pricing" target="_blank"&gt;Plans &amp;amp; Pricing&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="http://userguide.socialbro.com/post/11056515951/sign-up-auth" target="_self"&gt;Go to the next section - Sign in and Auth on SocialBro&lt;/a&gt;&lt;/p&gt;</description><link>http://userguide.socialbro.com/post/34295603593</link><guid>http://userguide.socialbro.com/post/34295603593</guid><pubDate>Thu, 25 Oct 2012 09:57:22 -0400</pubDate></item><item><title>How to find influential people on SocialBro</title><description>&lt;p&gt;&lt;a href="https://www.socialbro.com/" target="_blank"&gt;&lt;strong&gt;SocialBro&lt;/strong&gt;&lt;/a&gt; uses Kred and the Peerindex Score to &lt;strong&gt;determine the influence of Twitter users&lt;/strong&gt;. &lt;span&gt;First, choose between either&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;strong&gt;Kred&lt;/strong&gt;&lt;span&gt; &lt;/span&gt;&lt;span&gt;or the&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;strong&gt;PeerIndex score&lt;/strong&gt;&lt;span&gt;. Go to Settings, in the top navigation bar, click on the General tab and select the influence metric you prefer.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;iframe frameborder="0" height="225" src="http://www.youtube.com/embed/d8ZBfPUoMKo" width="400"&gt;&lt;/iframe&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;a href="http://kred.com/" target="_blank"&gt;Kred&lt;/a&gt;&lt;/strong&gt;&lt;span&gt;, which is a &lt;/span&gt;&lt;strong&gt;measurement of social influence&lt;/strong&gt;&lt;span&gt; in online communities connected by interests, provides reliable and accurate information about how influential your contacts are. You can &lt;/span&gt;&lt;strong&gt;discover influencers&lt;/strong&gt;&lt;span&gt; very easily and focus on engaging with those you consider worthwhile.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;If you’re a user of &lt;a href="http://dashboard.socialbro.com/" target="_blank"&gt;SocialBro Pro&lt;/a&gt; you’ll find a new panel on your dashboard where you can see your Kred score by &lt;strong&gt;Influence&lt;/strong&gt; and &lt;strong&gt;Outreach&lt;/strong&gt;.&lt;/p&gt;
&lt;p&gt;&lt;strong id="internal-source-marker_0.32027308619581163"&gt;&lt;img alt="image" src="https://lh4.googleusercontent.com/wxDqPlCvgPidBcJOvnK7FhdbAa-YxalzrUIoY9sSNNg6VQnTd6hoBGzhRvSPUA7h1O_cH6g4E3DaIfm9OTvbbS3KJE4iog-GJn_xX5iVh2NFRlgnsctctIkk4Q"/&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;As Kred explains, “Influence is the ability to inspire action. It is scored on a 1,000 point scale. We measure Influence by assessing &lt;strong&gt;how frequently you are retweeted, replied, mentioned and followed on Twitter&lt;/strong&gt;”, whilst “Outreach reflects generosity in engaging with others and helping them spread their message. Since we believe that the capacity generosity is infinite, your &lt;strong&gt;Outreach score&lt;/strong&gt; is cumulative and always increases. As of June 2012 the highest Outreach Level anyone has reached is 12, and we expect that higher levels will certainly be achieved in the future. We measure Outreach on Twitter by your retweets, replies and mentions of others.”&lt;/p&gt;
&lt;p&gt;The&lt;strong&gt; PeerIndex Score &lt;/strong&gt;&lt;span&gt;measures online social interactions to &lt;/span&gt;&lt;strong&gt;determine your impact&lt;/strong&gt;&lt;span&gt; in social media and beyond. &lt;/span&gt;&lt;span&gt;You can Find the evolution of your &lt;/span&gt;&lt;strong&gt;PeerIndex Score &lt;/strong&gt;&lt;span&gt;underneath your &lt;/span&gt;&lt;strong&gt;Kred&lt;/strong&gt;&lt;span&gt; panel on your Dashboard.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;img alt="image" src="https://lh6.googleusercontent.com/UV6WcZE4MHNAFvxljZQpoUAF8sB-YoLJCO3okKAxV6zyXEUgZR9yy8uM-qJ68FWfgnnWds4Jw_pMk01RjhqJfg8Q3ynFeIfkNW2TTBCXQ9oJ6tqum20Y_77n8Q"/&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;You can order your community by the &lt;strong&gt;influence score&lt;/strong&gt; by clicking on “Influence” in the interface footer and so you can discover the &lt;strong&gt;most influential people in your community&lt;/strong&gt;.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;img alt="image" src="https://lh4.googleusercontent.com/bOQIIrYnQ0VAgx9Gm-wf7RQmJMEvDe0nc2vTWFFHhyFiLCn95Kp4y-XjKTqQo_QoNnQ4k-0dNxKI5vCn5gRNLMicwu5AMNAH8wDouZifdB3oTcuhlSw5mH8jcA"/&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Each profile has the Kred icon under the avatar, which shows the &lt;strong&gt;Influence&lt;/strong&gt; and &lt;strong&gt;Outreach&lt;/strong&gt; of this &lt;strong&gt;Twitter&lt;/strong&gt; account. &lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;img alt="image" height="235px;" src="https://lh4.googleusercontent.com/A2BRS5OLs4PBjRXox3lydo1ofXLUTgSUTE12MNI8H4D-WhbKwXWU3iK2C6wyl-ZH0l5h_ETeD1UKalADpdlFL5zTiuw971qLpQFIa6YJD2hwCRjmDd-iQGTPsQ" width="422px;"/&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;You can filter your contacts using the &lt;strong&gt;Influence filter&lt;/strong&gt; to visualize, for example, only those with a score higher than 500. You can also filter your lists and &lt;strong&gt;search Twitter for influential people within your market&lt;/strong&gt; by combining any of the filters found in &lt;strong&gt;SocialBro&lt;/strong&gt;.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;img alt="image" src="https://lh6.googleusercontent.com/JLOGlHaXgjMGbm6QvYTXhPeJSdIDWDON9djEkn8HMvqxb9ZPhTligmDhpmmIETNa_q7KJhhGN9vG2OkG-g6QYMVPyUZ1UxHHG7GT3vXbrv8taA3W4rVr0-bPNA"/&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="http://userguide.socialbro.com/post/40596560247/using-socialbro-to-reach-the-maximum-audience-with-your" target="_self"&gt;Go to the next section - How to reach the maximum audience with your Tweets &lt;/a&gt;&lt;/p&gt;</description><link>http://userguide.socialbro.com/post/34295438055</link><guid>http://userguide.socialbro.com/post/34295438055</guid><pubDate>Thu, 25 Oct 2012 09:52:00 -0400</pubDate></item><item><title>01. Getting Started with SocialBro</title><description>&lt;p&gt;&lt;strong&gt;&lt;a href="http://www.socialbro.com/" target="_blank"&gt;SocialBro&lt;/a&gt;&lt;/strong&gt; is an &lt;strong&gt;advanced solution&lt;/strong&gt; for the &lt;strong&gt;management and analysis of Twitter communities&lt;/strong&gt;. It lets &lt;strong&gt;Social Media and Marketing professionals&lt;/strong&gt; analyze in depth what their communities are like, manage them and &lt;strong&gt;drive their strategies&lt;/strong&gt;. &lt;/p&gt;
&lt;p&gt;We help companies and agencies increase their communities’ growth, save time and monetize their social contacts via actionable stats and by providing really &lt;strong&gt;valuable data&lt;/strong&gt;.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Downloading and Installing&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;To install &lt;strong&gt;SocialBro&lt;/strong&gt;, visit the official site &lt;a href="http://www.socialbro.com/" target="_blank"&gt;&lt;a href="http://www.socialbro.com" target="_blank"&gt;www.socialbro.com&lt;/a&gt;&lt;/a&gt; and click on “Get Started!”.&lt;/p&gt;
&lt;p&gt;&lt;img src="http://media.tumblr.com/tumblr_m7rup5poWb1qmllte.png"/&gt;&lt;/p&gt;
&lt;p&gt;Then, you can decide which version is more suitable for you: &lt;/p&gt;
&lt;ul&gt;&lt;li&gt;&lt;strong&gt;SocialBro Cloud&lt;/strong&gt; (Pro)&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;SocialBro Desktop&lt;/strong&gt; (Free): Chrome and Adobe Air&lt;/li&gt;
&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;The advantages of using SocialBro Cloud&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;SocialBro Cloud&lt;/strong&gt; is very similar to the desktop versions (Chrome and Adobe Air). The main difference and advantage is that all the information, history and users are stored on our servers, so you never have to worry about saving this data. Not to mention that you can access it from any computer! &lt;/p&gt;
&lt;p&gt;Also it isn’t necessary to synchronize your information, as the system does it for you periodically and notifies you via email when the sync is ready. That’s why &lt;strong&gt;SocialBro Cloud is the best solution for pros&lt;/strong&gt; that manage &lt;strong&gt;large Twitter accounts&lt;/strong&gt;. The cloud app is currently optimized to work on Chrome, Firefox and Safari. &lt;/p&gt;
&lt;p&gt;&lt;a href="http://www.socialbro.com/pricing" target="_blank"&gt;Get all the details about the &lt;strong&gt;Plans &amp;amp; Pricing of SocialBro Cloud&lt;/strong&gt;&lt;/a&gt;.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Chrome app&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;If you are interested in a &lt;strong&gt;free version of SocialBro&lt;/strong&gt;, we recommend the &lt;a href="https://chrome.google.com/webstore/detail/bagknoiagpifjfbempgignagkejmkljm?utm_source=chrome-ntp-icon" target="_blank"&gt;Chrome app&lt;/a&gt;, which is more stable and faster than the Adobe Air version. &lt;/p&gt;
&lt;p&gt;If you choose &lt;strong&gt;SocialBro for Chrome&lt;/strong&gt;, click on Download and we will redirect you to the Chrome Web Store, where you can click on “Add to Chrome”. &lt;/p&gt;
&lt;p&gt;&lt;img src="http://media.tumblr.com/tumblr_m7run61ga51qmllte.png"/&gt;&lt;/p&gt;
&lt;p&gt;Once you have added the app, you are ready to enjoy SocialBro in your favorite browser.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Adobe Air version&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;If you select the desktop version, you will need to have Adobe Air installed on your computer. If you don’t have the program installed, no problem, just click on Download to install Adobe Air before downloading SocialBro. On the other hand, if you have the program installed, you will see the options: Uninstall, Run Now and Cancel the process. Click on Run Now.&lt;/p&gt;
&lt;p&gt;Once installed, SocialBro appears as an application on your computer.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;a href="http://www.socialbro.com/pricing" target="_blank"&gt;Plans &amp;amp; Pricing&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="http://userguide.socialbro.com/post/11056515951/sign-up-auth" target="_self"&gt;Go to the next section - Sign in and Auth on SocialBro&lt;/a&gt;&lt;/p&gt;</description><link>http://userguide.socialbro.com/post/33294666481</link><guid>http://userguide.socialbro.com/post/33294666481</guid><pubDate>Wed, 10 Oct 2012 08:16:38 -0400</pubDate></item><item><title>How to track your engagements on Twitter with SocialBro</title><description>&lt;p&gt;Very often we &lt;strong&gt;interact with so many people on Twitter&lt;/strong&gt;, through mentions and retweets, that in many cases we lose track of these interactions. In other cases a particular profile sounds familiar to us but we’re not sure if we’ve previously made contact with this person or not.&lt;/p&gt;
&lt;p&gt;These are very typical situations in social networks, so we’ve created a tool that helps you track all your engagements on Twitter. Find the &lt;strong&gt;Latest Interactions tool&lt;/strong&gt; on your &lt;strong&gt;&lt;a href="http://www.socialbro.com/" target="_blank"&gt;SocialBro&lt;/a&gt;&lt;/strong&gt; Pro dashboard (this feature is exclusive for our Pro users).&lt;/p&gt;
&lt;p&gt;&lt;strong id="internal-source-marker_0.32027308619581163"&gt;&lt;img alt="image" height="193px;" src="https://lh6.googleusercontent.com/6mIMX1NgRz08CFiqc9EMOGscvQBpQmClVEDEZHAA5XtxZFIuRC4yn_vnMPkKBmAXWmUeYxtkVYPnJLiL22CO40XFBabP_sX4h0BQUpBAKuKlj4Ongo8ooHxCug" width="409px;"/&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;When you click on the above icon a panel with three tabs opens up on the left of the screen. You can visualize all your &lt;strong&gt;interaction tweets&lt;/strong&gt;, the tweets of those who have mentioned you and also those who you have mentioned in your tweets.&lt;/p&gt;
&lt;p&gt;&lt;strong id="internal-source-marker_0.32027308619581163"&gt;&lt;img height="318px;" src="https://lh3.googleusercontent.com/RXZbzgUfOfFU9kZ-it-VFXKuOwr-3eDtCG1S_F4cas4WxiLkvCeUHO3BLcxBGn0OEKZVQHmgeK5QxWHj87JW0mle8MDqVrcNMCH9ftiy0sL-v2ujCsuodIYDzw" width="264px;"/&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Notice that those who you have engaged with have a  blue “@” in the bottom right-hand corner of the user box.&lt;/p&gt;
&lt;p&gt;&lt;strong id="internal-source-marker_0.32027308619581163"&gt;&lt;img height="231px;" src="https://lh3.googleusercontent.com/-fM2ejNw6JG_HWYCMLiPFCxQHhsoGEiJMipdExqPRlPnL1Q5luzQxbtpepatUBGCMTfdqsRP1XjYKxHkeU7ac1hoImZx5FmM1IB0ItxbaDAdnlQ_OME0x2NcuA" width="423px;"/&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;So when you click on it you’ll &lt;strong&gt;see all the interactions between you and this user&lt;/strong&gt;.&lt;/p&gt;
&lt;p&gt;&lt;strong id="internal-source-marker_0.32027308619581163"&gt;&lt;img height="268px;" src="https://lh6.googleusercontent.com/EVNX--dqDOOOMh33w0tAsEM1NXaLNHPICVrnCS6RtfzewxwsIBAP9DJ35BY7fvaPpmjU8gxbE7OEfShvZO3e1JqY384TCDBlSSgqdbjZ0LT5eGTjVphcCYtdrg" width="264px;"/&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;There are two panels on the dashboard called “&lt;strong&gt;My influencers”&lt;/strong&gt; and “&lt;strong&gt;I influence&lt;/strong&gt;”. “My influencers” are the people who have influenced you, when you mention or retweet their tweets. Whilst the users who have mentioned you or retweeted your content appear in the “I influence” panel. As are all the panels on the &lt;a href="http://dashboard.socialbro.com/" target="_blank"&gt;Pro dashboard&lt;/a&gt;, these two new panels are automatically updated, so you can &lt;strong&gt;track your interactions on a daily basis&lt;/strong&gt;.&lt;/p&gt;
&lt;p&gt;&lt;strong id="internal-source-marker_0.32027308619581163"&gt;&lt;img height="316px;" src="https://lh6.googleusercontent.com/m1mNKFEO2SZ_Pr5VJ6yxWy6LwVTaRTjGyc7rk7CIyMpGfOkeDvlp6VG7kfwWpcLIw0xqFmRj0QY9CAxeWQOwfEN1jXermI9NE4SV7dSgJje9hgyfYYngr0DQIA" width="416px;"/&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;When you browse each panel, notice that there is a filter at the top of the dashboard, which allows you to modify the time frame of the filter. So, apart from having the information based on the last update of your account you can also filter from the last 2, 3, 5, 7, 15 or 30 days. A tip here is to use this new filter in order to &lt;strong&gt;keep tabs on your influencers&lt;/strong&gt;.&lt;/p&gt;
&lt;p&gt;&lt;strong id="internal-source-marker_0.32027308619581163"&gt;&lt;img height="284px;" src="https://lh5.googleusercontent.com/0YNLt_06h4Xzo0XfVOcPXY80k0cyNuIjgoCySNWb8HRgjHsQt2knlJIqKe37-ESN9JxxIFmEn7urI4-JsyG3cCidfo-OUVNUt0qs6di6_Iu-zT1f66NSAXgT5w" width="442px;"/&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;There are some busy and &lt;strong&gt;buzzy days&lt;/strong&gt; that make it impossible to follow or to reply in real-time to all the people who mention or retweet you. So, this filter together with the engagement panels helps you look back through your timeline in order to &lt;strong&gt;not lose track of those people who you would like to connect with&lt;/strong&gt;.&lt;/p&gt;
&lt;p&gt;&lt;a href="http://userguide.socialbro.com/post/40595680750/using-socialbro-to-manage-your-event-attendees" target="_self"&gt;Go to the next section - How to manage your event attendees using SocialBro&lt;/a&gt;&lt;/p&gt;</description><link>http://userguide.socialbro.com/post/33294579235</link><guid>http://userguide.socialbro.com/post/33294579235</guid><pubDate>Wed, 10 Oct 2012 08:13:00 -0400</pubDate></item><item><title>01. Getting Started with SocialBro</title><description>&lt;p&gt;&lt;strong&gt;&lt;a href="http://www.socialbro.com/" target="_blank"&gt;SocialBro&lt;/a&gt;&lt;/strong&gt; is an &lt;strong&gt;advanced solution&lt;/strong&gt; for the &lt;strong&gt;management and analysis of Twitter communities&lt;/strong&gt;. It lets &lt;strong&gt;Social Media and Marketing professionals&lt;/strong&gt; analyze in depth what their communities are like, manage them and &lt;strong&gt;drive their strategies&lt;/strong&gt;. &lt;/p&gt;
&lt;p&gt;We help companies and agencies increase their communities&amp;#8217; growth, save time and monetize their social contacts via actionable stats and by providing really &lt;strong&gt;valuable data&lt;/strong&gt;.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Downloading and Installing&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;To install &lt;strong&gt;SocialBro&lt;/strong&gt;, visit the official site &lt;a href="http://www.socialbro.com/" target="_blank"&gt;&lt;a href="http://www.socialbro.com" target="_blank"&gt;www.socialbro.com&lt;/a&gt;&lt;/a&gt; and click on “Get Started!”.&lt;/p&gt;
&lt;p&gt;&lt;img src="http://media.tumblr.com/tumblr_m7rup5poWb1qmllte.png"/&gt;&lt;/p&gt;
&lt;p&gt;Then, you can decide which version is more suitable for you: &lt;/p&gt;
&lt;ul&gt;&lt;li&gt;&lt;strong&gt;SocialBro Cloud&lt;/strong&gt; (Pro)&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;SocialBro Desktop&lt;/strong&gt; (Free): Chrome and Adobe Air&lt;/li&gt;
&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;The advantages of using SocialBro Cloud&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;SocialBro Cloud&lt;/strong&gt; is very similar to the desktop versions (Chrome and Adobe Air). The main difference and advantage is that all the information, history and users are stored on our servers, so you never have to worry about saving this data. Not to mention that you can access it from any computer! &lt;/p&gt;
&lt;p&gt;Also it isn’t necessary to synchronize your information, as the system does it for you periodically and notifies you via email when the sync is ready. That’s why &lt;strong&gt;SocialBro Cloud is the best solution for pros&lt;/strong&gt; that manage &lt;strong&gt;large Twitter accounts&lt;/strong&gt;. The cloud app is currently optimized to work on Chrome, Firefox and Safari. &lt;/p&gt;
&lt;p&gt;&lt;a href="http://www.socialbro.com/pricing" target="_blank"&gt;Get all the details about the &lt;strong&gt;Plans &amp;amp; Pricing of SocialBro Cloud&lt;/strong&gt;&lt;/a&gt;.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;a href="http://www.socialbro.com/pricing" target="_blank"&gt;Try our 15 day free trial&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Chrome app&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;If you are interested in a &lt;strong&gt;free version of SocialBro&lt;/strong&gt;, we recommend the &lt;a href="https://chrome.google.com/webstore/detail/bagknoiagpifjfbempgignagkejmkljm?utm_source=chrome-ntp-icon" target="_blank"&gt;Chrome app&lt;/a&gt;, which is more stable and faster than the Adobe Air version. &lt;/p&gt;
&lt;p&gt;If you choose &lt;strong&gt;SocialBro for Chrome&lt;/strong&gt;, click on Download and we will redirect you to the Chrome Web Store, where you can click on “Add to Chrome”. &lt;/p&gt;
&lt;p&gt;&lt;img src="http://media.tumblr.com/tumblr_m7run61ga51qmllte.png"/&gt;&lt;/p&gt;
&lt;p&gt;Once you have added the app, you are ready to enjoy SocialBro in your favorite browser.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Adobe Air version&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;If you select the desktop version, you will need to have Adobe Air installed on your computer. If you don’t have the program installed, no problem, just click on Download to install Adobe Air before downloading SocialBro. On the other hand, if you have the program installed, you will see the options: Uninstall, Run Now and Cancel the process. Click on Run Now.&lt;/p&gt;
&lt;p&gt;Once installed, SocialBro appears as an application on your computer.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;a href="http://www.socialbro.com/pricing" target="_blank"&gt;Plans &amp;amp; Pricing&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="http://userguide.socialbro.com/post/11056515951/sign-up-auth" target="_self"&gt;Go to the next section - Sign in and Auth on SocialBro&lt;/a&gt;&lt;/p&gt;</description><link>http://userguide.socialbro.com/post/31458236980</link><guid>http://userguide.socialbro.com/post/31458236980</guid><pubDate>Thu, 13 Sep 2012 08:19:51 -0400</pubDate></item><item><title>Best Time to Tweet: get multiple reports if you're a Pro user</title><description>&lt;p class="p1"&gt;If you are one of our users of &lt;strong&gt;&lt;a href="http://dashboard.socialbro.com/" target="_blank"&gt;SocialBro Pro&lt;/a&gt;&lt;/strong&gt; (web-app) you can take great advantage of the &lt;strong&gt;&lt;a href="http://userguide.socialbro.com/post/11056503317/when-is-the-best-time-to-tweet" target="_self"&gt;Best Time to Tweet report&lt;/a&gt;&lt;/strong&gt;, which is one of our highlight features. Apply the&lt;strong&gt; Best Time to Tweet to a custom sample of users &lt;/strong&gt;and get the report for any search, list, 3rd party Twitter account, etc.&lt;/p&gt;
&lt;p&gt;&lt;iframe frameborder="0" height="225" src="http://www.youtube.com/embed/MNUosA68das" width="400"&gt;&lt;/iframe&gt;&lt;/p&gt;
&lt;p class="p2"&gt;The main difference between the Pro and the free version is that with your Pro account you can request &lt;strong&gt;multiple reports&lt;/strong&gt;, while in the desktop apps you can only have one report per Twitter account at a time.&lt;/p&gt;
&lt;p class="p2"&gt;Follow the steps below to see &lt;strong&gt;how to generate a report for a custom sample of users&lt;/strong&gt;:&lt;/p&gt;
&lt;ul&gt;&lt;li&gt;Choose the sample of users that you’d like to know when are online: &lt;strong&gt;members of a&lt;/strong&gt; &lt;strong&gt;list&lt;/strong&gt;, &lt;strong&gt;members of a search&lt;/strong&gt;, &lt;strong&gt;your competitor’s followers&lt;/strong&gt;, etc.&lt;/li&gt;
&lt;li&gt;When you have these users on your &lt;strong&gt;SocialBro&lt;/strong&gt; screen, click on the arrowhead on the&lt;a href="http://userguide.socialbro.com/post/11056488164/bottom-bar-navigation" target="_blank"&gt; bottom navigation bar&lt;/a&gt;, then click the option “BTTT for this criteria”.&lt;/li&gt;
&lt;/ul&gt;&lt;p class="p1"&gt;&lt;img alt="image" src="http://media.tumblr.com/tumblr_maaewzUH1g1qmllte.png"/&gt;&lt;/p&gt;
&lt;ul&gt;&lt;li&gt;You’ll see a list of the reports you have requested, being able to access them whenever you want. In this list you can&lt;strong&gt; visualize the criteria of each report&lt;/strong&gt;. For example, the last report of the image below was generated based on our friends (the people we follow) who have “marketing” in their bios and have more than 1,000 followers, filtered by English.&lt;/li&gt;
&lt;/ul&gt;&lt;p class="p1"&gt;&lt;img alt="image" src="http://media.tumblr.com/tumblr_maaeqjnnxI1qmllte.png"/&gt;&lt;/p&gt;
&lt;p class="p1"&gt;&lt;a href="http://userguide.socialbro.com/post/44142472371/how-to-use-the-benchmark-tool-to-compare-the-progress" target="_self"&gt;Go to the next section - How to use the Benchmark tool to compare the progress of your Twitter account against similar accounts &lt;/a&gt;&lt;/p&gt;</description><link>http://userguide.socialbro.com/post/31457913444</link><guid>http://userguide.socialbro.com/post/31457913444</guid><pubDate>Thu, 13 Sep 2012 08:06:00 -0400</pubDate></item><item><title>01. Getting Started with SocialBro</title><description>&lt;p&gt;&lt;strong&gt;&lt;a href="http://www.socialbro.com/" target="_blank"&gt;SocialBro&lt;/a&gt;&lt;/strong&gt; is an &lt;strong&gt;advanced solution&lt;/strong&gt; for the &lt;strong&gt;management and analysis of Twitter communities&lt;/strong&gt;. It lets &lt;strong&gt;Social Media and Marketing professionals&lt;/strong&gt; analyze in depth what their communities are like, manage them and &lt;strong&gt;drive their strategies&lt;/strong&gt;. &lt;/p&gt;
&lt;p&gt;We help companies and agencies increase their communities&amp;#8217; growth, save time and monetize their social contacts via actionable stats and by providing really &lt;strong&gt;valuable data&lt;/strong&gt;.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Downloading and Installing&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;To install &lt;strong&gt;SocialBro&lt;/strong&gt;, visit the official site &lt;a href="http://www.socialbro.com/" target="_blank"&gt;&lt;a href="http://www.socialbro.com" target="_blank"&gt;www.socialbro.com&lt;/a&gt;&lt;/a&gt; and click on “Get Started!”.&lt;/p&gt;
&lt;p&gt;&lt;img src="http://media.tumblr.com/tumblr_m7rup5poWb1qmllte.png"/&gt;&lt;/p&gt;
&lt;p&gt;Then, you can decide which version is more suitable for you: &lt;/p&gt;
&lt;ul&gt;&lt;li&gt;&lt;strong&gt;SocialBro Cloud&lt;/strong&gt; (Pro)&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;SocialBro Desktop&lt;/strong&gt; (Free): Chrome and Adobe Air&lt;/li&gt;
&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;The advantages of using SocialBro Cloud&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;SocialBro Cloud&lt;/strong&gt; is very similar to the desktop versions (Chrome and Adobe Air). The main difference and advantage is that all the information, history and users are stored on our servers, so you never have to worry about saving this data. Not to mention that you can access it from any computer! &lt;/p&gt;
&lt;p&gt;Also it isn’t necessary to synchronize your information, as the system does it for you periodically and notifies you via email when the sync is ready. That’s why &lt;strong&gt;SocialBro Cloud is the best solution for pros&lt;/strong&gt; that manage &lt;strong&gt;large Twitter accounts&lt;/strong&gt;. The cloud app is currently optimized to work on Chrome, Firefox and Safari. &lt;/p&gt;
&lt;p&gt;&lt;a href="http://www.socialbro.com/pricing" target="_blank"&gt;Get all the details about the &lt;strong&gt;Plans &amp;amp; Pricing of SocialBro Cloud&lt;/strong&gt;&lt;/a&gt;.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;a href="http://www.socialbro.com/pricing" target="_blank"&gt;Try our 15 day free trial&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Chrome app&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;If you are interested in a &lt;strong&gt;free version of SocialBro&lt;/strong&gt;, we recommend the &lt;a href="https://chrome.google.com/webstore/detail/bagknoiagpifjfbempgignagkejmkljm?utm_source=chrome-ntp-icon" target="_blank"&gt;Chrome app&lt;/a&gt;, which is more stable and faster than the Adobe Air version. &lt;/p&gt;
&lt;p&gt;If you choose &lt;strong&gt;SocialBro for Chrome&lt;/strong&gt;, click on Download and we will redirect you to the Chrome Web Store, where you can click on “Add to Chrome”. &lt;/p&gt;
&lt;p&gt;&lt;img src="http://media.tumblr.com/tumblr_m7run61ga51qmllte.png"/&gt;&lt;/p&gt;
&lt;p&gt;Once you have added the app, you are ready to enjoy SocialBro in your favorite browser.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Adobe Air version&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;If you select the desktop version, you will need to have Adobe Air installed on your computer. If you don’t have the program installed, no problem, just click on Download to install Adobe Air before downloading SocialBro. On the other hand, if you have the program installed, you will see the options: Uninstall, Run Now and Cancel the process. Click on Run Now.&lt;/p&gt;
&lt;p&gt;Once installed, SocialBro appears as an application on your computer.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;a href="http://www.socialbro.com/pricing" target="_blank"&gt;Plans &amp;amp; Pricing&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="http://userguide.socialbro.com/post/11056515951/sign-up-auth" target="_self"&gt;Go to the next section - Sign in and Auth on SocialBro&lt;/a&gt;&lt;/p&gt;</description><link>http://userguide.socialbro.com/post/30383336159</link><guid>http://userguide.socialbro.com/post/30383336159</guid><pubDate>Tue, 28 Aug 2012 08:49:00 -0400</pubDate></item><item><title>01. Getting Started with SocialBro</title><description>&lt;p&gt;&lt;strong&gt;&lt;a href="http://www.socialbro.com/" target="_blank"&gt;SocialBro&lt;/a&gt;&lt;/strong&gt; is an &lt;strong&gt;advanced solution&lt;/strong&gt; for the &lt;strong&gt;management and analysis of Twitter communities&lt;/strong&gt;. It lets &lt;strong&gt;Social Media and Marketing professionals&lt;/strong&gt; analyze in depth what their communities are like, manage them and &lt;strong&gt;drive their strategies&lt;/strong&gt;. &lt;/p&gt;
&lt;p&gt;We help companies and agencies increase their communities&amp;#8217; growth, save time and monetize their social contacts via actionable stats and by providing really &lt;strong&gt;valuable data&lt;/strong&gt;.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Downloading and Installing&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;To install &lt;strong&gt;SocialBro&lt;/strong&gt;, visit the official site &lt;a href="http://www.socialbro.com/" target="_blank"&gt;&lt;a href="http://www.socialbro.com" target="_blank"&gt;www.socialbro.com&lt;/a&gt;&lt;/a&gt; and click on “Get Started!”.&lt;/p&gt;
&lt;p&gt;&lt;img src="http://media.tumblr.com/tumblr_m7rup5poWb1qmllte.png"/&gt;&lt;/p&gt;
&lt;p&gt;Then, you can decide which version is more suitable for you: &lt;/p&gt;
&lt;ul&gt;&lt;li&gt;&lt;strong&gt;SocialBro Cloud&lt;/strong&gt; (Pro)&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;SocialBro Desktop&lt;/strong&gt; (Free): Chrome and Adobe Air&lt;/li&gt;
&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;The advantages of using SocialBro Cloud&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;SocialBro Cloud&lt;/strong&gt; is very similar to the desktop versions (Chrome and Adobe Air). The main difference and advantage is that all the information, history and users are stored on our servers, so you never have to worry about saving this data. Not to mention that you can access it from any computer! &lt;/p&gt;
&lt;p&gt;Also it isn’t necessary to synchronize your information, as the system does it for you periodically and notifies you via email when the sync is ready. That’s why &lt;strong&gt;SocialBro Cloud is the best solution for pros&lt;/strong&gt; that manage &lt;strong&gt;large Twitter accounts&lt;/strong&gt;. The cloud app is currently optimized to work on Chrome, Firefox and Safari. &lt;/p&gt;
&lt;p&gt;&lt;a href="http://www.socialbro.com/pricing" target="_blank"&gt;Get all the details about the &lt;strong&gt;Plans &amp;amp; Pricing of SocialBro Cloud&lt;/strong&gt;&lt;/a&gt;.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Chrome app&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;If you are interested in a &lt;strong&gt;free version of SocialBro&lt;/strong&gt;, we recommend the &lt;a href="https://chrome.google.com/webstore/detail/bagknoiagpifjfbempgignagkejmkljm?utm_source=chrome-ntp-icon" target="_blank"&gt;Chrome app&lt;/a&gt;, which is more stable and faster than the Adobe Air version. &lt;/p&gt;
&lt;p&gt;If you choose &lt;strong&gt;SocialBro for Chrome&lt;/strong&gt;, click on Download and we will redirect you to the Chrome Web Store, where you can click on “Add to Chrome”. &lt;/p&gt;
&lt;p&gt;&lt;img src="http://media.tumblr.com/tumblr_m7run61ga51qmllte.png"/&gt;&lt;/p&gt;
&lt;p&gt;Once you have added the app, you are ready to enjoy SocialBro in your favorite browser.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Adobe Air version&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;If you select the desktop version, you will need to have Adobe Air installed on your computer. If you don’t have the program installed, no problem, just click on Download to install Adobe Air before downloading SocialBro. On the other hand, if you have the program installed, you will see the options: Uninstall, Run Now and Cancel the process. Click on Run Now.&lt;/p&gt;
&lt;p&gt;Once installed, SocialBro appears as an application on your computer.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;a href="http://www.socialbro.com/pricing" target="_blank"&gt;Plans &amp;amp; Pricing&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="http://userguide.socialbro.com/post/11056515951/sign-up-auth" target="_self"&gt;Go to the next section - Sign in and Auth on SocialBro&lt;/a&gt;&lt;/p&gt;</description><link>http://userguide.socialbro.com/post/30383285231</link><guid>http://userguide.socialbro.com/post/30383285231</guid><pubDate>Tue, 28 Aug 2012 08:48:02 -0400</pubDate></item><item><title>How to best use SocialBro for HootSuite</title><description>&lt;p&gt;&lt;p class="p1"&gt;&lt;strong&gt;&lt;a href="http://www.socialbro.com/" target="_blank"&gt;SocialBro&lt;/a&gt;&lt;/strong&gt; is one of the apps integrated in the awesome &lt;a href="http://hootsuite.com/dashboard#/appdirectory" target="_blank"&gt;&lt;span class="s1"&gt;HootSuite App Directory&lt;/span&gt;&lt;/a&gt;! You can have the main information of your SocialBro dashboard within &lt;strong&gt;HootSuite&lt;/strong&gt; dash. This provides a practical and powerful solution for managing your community on a daily basis with &lt;strong&gt;two essential Social Media tools in just one dashboard&lt;/strong&gt;. &lt;/p&gt;
&lt;p class="p1"&gt;To have your SocialBro account in the HootSuite dashboard you must have a &lt;a href="http://www.socialbro.com/pricing" target="_blank"&gt;&lt;span class="s1"&gt;Pro SocialBro account&lt;/span&gt;&lt;/a&gt;. As HootSuite is a web-based app, only users of SocialBro Cloud can enjoy this integration. &lt;span class="s1"&gt;Want to become a Pro SocialBro user? &lt;a href="http://www.socialbro.com/pricing" target="_blank"&gt;Try our 15 day free trial&lt;/a&gt;&lt;/span&gt;.&lt;/p&gt;
&lt;p class="p1"&gt;&lt;strong&gt;Step by step&lt;/strong&gt;&lt;/p&gt;
&lt;p class="p1"&gt;To &lt;strong&gt;install SocialBro to your HootSuite dashboard&lt;/strong&gt;, go to the &lt;a href="http://hootsuite.com/dashboard#/appdirectory" target="_blank"&gt;&lt;span class="s1"&gt;HootSuite App Directory&lt;/span&gt;&lt;/a&gt; and find SocialBro there.&lt;/p&gt;
&lt;p class="p1"&gt;&lt;img alt="image" src="http://media.tumblr.com/tumblr_m9fal6FWe71qmllte.png"/&gt;&lt;/p&gt;
&lt;p class="p1"&gt;Press Install App. You’ll need to authenticate and connect with the same username and password you use to login to &lt;strong&gt;SocialBro Pro&lt;/strong&gt;.&lt;/p&gt;
&lt;p class="p1"&gt;&lt;strong&gt;The dashboard&lt;/strong&gt;&lt;/p&gt;
&lt;p class="p1"&gt;The first thing you’ll see is almost the same dashboard that you have on &lt;a href="http://dashboard.socialbro.com/" target="_blank"&gt;dashboard.socialbro.com&lt;/a&gt;. The synchronization in &lt;strong&gt;SocialBro Pro&lt;/strong&gt; is automatic, so you’ll have the same data you have on &lt;a href="http://dashboard.socialbro.com/" target="_blank"&gt;dashboard.socialbro.com&lt;/a&gt; on the &lt;strong&gt;SocialBro for HootSuite&lt;/strong&gt; dashboard.&lt;/p&gt;
&lt;p class="p1"&gt;We recommend you select the one stream view (one column) option to see a wider dashboard.&lt;/p&gt;
&lt;p class="p1"&gt;&lt;img alt="image" src="http://media.tumblr.com/tumblr_m8walvUCZM1qmllte.png"/&gt;&lt;/p&gt;
&lt;p class="p1"&gt;You can select the &lt;strong&gt;Twitter account&lt;/strong&gt; you want to be logged in with using the left drop-down menu:&lt;/p&gt;
&lt;p class="p2"&gt;&lt;img alt="image" src="http://media.tumblr.com/tumblr_m8wamdqYFb1qmllte.png"/&gt;&lt;/p&gt;
&lt;p class="p3"&gt;&lt;strong&gt;Search and filter your community&lt;/strong&gt;&lt;/p&gt;
&lt;p class="p1"&gt;The &lt;strong&gt;SocialBro app for HootSuite&lt;/strong&gt; allows you to filter and search both within your community and in all Twitter. You can also search in the sources you have added to your &lt;strong&gt;&lt;a href="http://dashboard.socialbro.com/" target="_blank"&gt;SocialBro Pro account&lt;/a&gt;&lt;/strong&gt;.&lt;/p&gt;
&lt;p class="p1"&gt;To start searching in &lt;strong&gt;SocialBro for HootSuite&lt;/strong&gt;, click on the &lt;strong&gt;Search&lt;/strong&gt; icon you’ll find in the top right corner. Then select which account or source you want to search in.  &lt;/p&gt;
&lt;p class="p2"&gt;&lt;img alt="image" src="http://media.tumblr.com/tumblr_m8waojRerh1qmllte.png"/&gt;&lt;/p&gt;
&lt;p class="p1"&gt;If you want to &lt;strong&gt;search in your own Twitter accounts&lt;/strong&gt; you can do this in: your community, your followers and friends, the reciprocal follows, followers not reciprocated by you, friends who don’t reciprocate, new followers and friends, and recent unfollows.&lt;/p&gt;
&lt;p class="p1"&gt;If the search is in a &lt;strong&gt;competitor’s account&lt;/strong&gt;, you can search through all its community, its friends or followers, the common followers or friends, and its followers or friends not followed by you. You can do the same with &lt;strong&gt;Twitter lists&lt;/strong&gt; and &lt;strong&gt;hashtags&lt;/strong&gt; you’ve added to your &lt;strong&gt;SocialBro Pro dashboard&lt;/strong&gt;.&lt;/p&gt;
&lt;p class="p1"&gt;To see the dashboard of each source, as you do in SocialBro, just click on the Dashboard icon next to the Search icon, after selecting the source. &lt;/p&gt;
&lt;p class="p2"&gt;&lt;img alt="image" src="http://media.tumblr.com/tumblr_m8waqaIJ7T1qmllte.png"/&gt;&lt;/p&gt;
&lt;p class="p1"&gt;&lt;strong&gt;SocialBro for HootSuite&lt;/strong&gt; offers some filters to let you refine your searches through the app. After selecting the source you want to search in, click on the &lt;strong&gt;Filter&lt;/strong&gt; icon to see all filters and search options. &lt;/p&gt;
&lt;p class="p1"&gt;&lt;img alt="image" src="http://media.tumblr.com/tumblr_m8warbvSn41qmllte.png"/&gt;&lt;/p&gt;
&lt;p class="p1"&gt;You can &lt;strong&gt;filter by language&lt;/strong&gt;, time zone, number of followers and friends, followers/friends ratio, date since last tweet, tweets per day and &lt;strong&gt;influence score&lt;/strong&gt;. The location and bio fields admit the &lt;a href="http://userguide.socialbro.com/post/11056509247/advanced-syntax" target="_blank"&gt;&lt;span class="s1"&gt;advanced syntax&lt;/span&gt;&lt;/a&gt;, if you want to combine your searches in different ways. &lt;/p&gt;
&lt;p class="p1"&gt;For example, you want to find your followers from Barcelona, Madrid and London that have in their bio both &lt;strong&gt;Social Media&lt;/strong&gt; and &lt;strong&gt;Marketing&lt;/strong&gt;. Just write in the location field: barcelona+madrid+london (without spaces). Then, in the bio field, write: “social media”+marketing. A powerful tool! &lt;/p&gt;
&lt;p class="p1"&gt;As you do in your &lt;strong&gt;SocialBro dashboard&lt;/strong&gt;, you can &lt;strong&gt;order the users&lt;/strong&gt; by number of followers, friends, tweets, tweets per day, date last tweet and influence. &lt;strong&gt;Tip&lt;/strong&gt;: to hide the filter panel, just click the Filter icon again. &lt;/p&gt;
&lt;p class="p3"&gt;&lt;strong&gt;Features overview&lt;/strong&gt;&lt;/p&gt;
&lt;ul class="ul1"&gt;&lt;li class="li1"&gt;Know who the &lt;strong&gt;new members of your community&lt;/strong&gt; are and interact with them directly from HootSuite.&lt;/li&gt;
&lt;li class="li1"&gt;&lt;strong&gt;Check the relationship status&lt;/strong&gt; between you and each member of your community at a glance.&lt;/li&gt;
&lt;li class="li1"&gt;Search both within your &lt;strong&gt;contacts&lt;/strong&gt; and in all Twitter for users you want to reply to or DM via the &lt;strong&gt;HootSuite dashboard&lt;/strong&gt;.&lt;/li&gt;
&lt;li class="li1"&gt;&lt;strong&gt;Coordinate the campaigns&lt;/strong&gt; you are carrying out with your followers and friends through HootSuite.&lt;/li&gt;
&lt;li class="li1"&gt;Have all &lt;strong&gt;lists&lt;/strong&gt; and other sources you have uploaded to your SocialBro dashboard within HootSuite.&lt;/li&gt;
&lt;li class="li1"&gt;&lt;strong&gt;Refine the searches&lt;/strong&gt; you make in your community or in any source you have added to your &lt;strong&gt;SocialBro dashboard&lt;/strong&gt; by using the&lt;a href="http://userguide.socialbro.com/post/11056509247/advanced-syntax" target="_blank"&gt; &lt;span class="s1"&gt;advanced syntax&lt;/span&gt;&lt;/a&gt; and the filters.&lt;/li&gt;
&lt;/ul&gt;&lt;p class="p1"&gt;&lt;span class="s1"&gt;&lt;a href="http://userguide.socialbro.com/post/18855031856/export-your-hootsuite-schedule-from-socialbro" target="_self"&gt;Go to the next section - Export your Optimal Tweet Schedule from SocialBro to HootSuite&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;&lt;/p&gt;</description><link>http://userguide.socialbro.com/post/30383165954</link><guid>http://userguide.socialbro.com/post/30383165954</guid><pubDate>Tue, 28 Aug 2012 08:44:00 -0400</pubDate></item><item><title>01. Getting Started with SocialBro</title><description>&lt;p&gt;&lt;strong&gt;&lt;a href="http://www.socialbro.com/" target="_blank"&gt;SocialBro&lt;/a&gt;&lt;/strong&gt; is an &lt;strong&gt;advanced solution&lt;/strong&gt; for the &lt;strong&gt;management and analysis of Twitter communities&lt;/strong&gt;. It lets &lt;strong&gt;Social Media and Marketing professionals&lt;/strong&gt; analyze in depth what their communities are like, manage them and &lt;strong&gt;drive their strategies&lt;/strong&gt;. &lt;/p&gt;
&lt;p&gt;We help companies and agencies increase their communities&amp;#8217; growth, save time and monetize their social contacts via actionable stats and by providing really &lt;strong&gt;valuable data&lt;/strong&gt;.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Downloading and Installing&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;To install &lt;strong&gt;SocialBro&lt;/strong&gt;, visit the official site &lt;a href="http://www.socialbro.com/" target="_blank"&gt;&lt;a href="http://www.socialbro.com" target="_blank"&gt;www.socialbro.com&lt;/a&gt;&lt;/a&gt; and click on “Get Started!”.&lt;/p&gt;
&lt;p&gt;&lt;img src="http://media.tumblr.com/tumblr_m7rup5poWb1qmllte.png"/&gt;&lt;/p&gt;
&lt;p&gt;Then, you can decide which version is more suitable for you: &lt;/p&gt;
&lt;ul&gt;&lt;li&gt;&lt;strong&gt;SocialBro Cloud&lt;/strong&gt; (Pro)&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;SocialBro Desktop&lt;/strong&gt; (Free): Chrome and Adobe Air&lt;/li&gt;
&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;The advantages of using SocialBro Cloud&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;SocialBro Cloud&lt;/strong&gt; is very similar to the desktop versions (Chrome and Adobe Air). The main difference and advantage is that all the information, history and users are stored on our servers, so you never have to worry about saving this data. Not to mention that you can access it from any computer! &lt;/p&gt;
&lt;p&gt;Also it isn’t necessary to synchronize your information, as the system does it for you periodically and notifies you via email when the sync is ready. That’s why &lt;strong&gt;SocialBro Cloud is the best solution for pros&lt;/strong&gt; that manage &lt;strong&gt;large Twitter accounts&lt;/strong&gt;. The cloud app is currently optimized to work on Chrome, Firefox and Safari. &lt;/p&gt;
&lt;p&gt;&lt;a href="http://www.socialbro.com/pricing" target="_blank"&gt;Get all the details about the &lt;strong&gt;Plans &amp;amp; Pricing of SocialBro Cloud&lt;/strong&gt;&lt;/a&gt;.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Chrome app&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;If you are interested in a &lt;strong&gt;free version of SocialBro&lt;/strong&gt;, we recommend the &lt;a href="https://chrome.google.com/webstore/detail/bagknoiagpifjfbempgignagkejmkljm?utm_source=chrome-ntp-icon" target="_blank"&gt;Chrome app&lt;/a&gt;, which is more stable and faster than the Adobe Air version. &lt;/p&gt;
&lt;p&gt;If you choose &lt;strong&gt;SocialBro for Chrome&lt;/strong&gt;, click on Download and we will redirect you to the Chrome Web Store, where you can click on “Add to Chrome”. &lt;/p&gt;
&lt;p&gt;&lt;img src="http://media.tumblr.com/tumblr_m7run61ga51qmllte.png"/&gt;&lt;/p&gt;
&lt;p&gt;Once you have added the app, you are ready to enjoy SocialBro in your favorite browser.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Adobe Air version&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;If you select the desktop version, you will need to have Adobe Air installed on your computer. If you don’t have the program installed, no problem, just click on Download to install Adobe Air before downloading SocialBro. On the other hand, if you have the program installed, you will see the options: Uninstall, Run Now and Cancel the process. Click on Run Now.&lt;/p&gt;
&lt;p&gt;Once installed, SocialBro appears as an application on your computer.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;a href="http://www.socialbro.com/pricing" target="_blank"&gt;Plans &amp;amp; Pricing&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="http://userguide.socialbro.com/post/11056515951/sign-up-auth" target="_self"&gt;Go to the next section - Sign in and Auth on SocialBro&lt;/a&gt;&lt;/p&gt;</description><link>http://userguide.socialbro.com/post/28832496618</link><guid>http://userguide.socialbro.com/post/28832496618</guid><pubDate>Mon, 06 Aug 2012 08:16:48 -0400</pubDate></item><item><title>How to upgrade my SocialBro Pro plan?</title><description>&lt;p class="p1"&gt;You can upgrade or downgrade your plan directly from the app.&lt;/p&gt;
&lt;p class="p1"&gt;1) Just click on the&lt;strong&gt; Settings&lt;/strong&gt; icon, in the top navigation bar.&lt;/p&gt;
&lt;p class="p1"&gt;&lt;strong id="internal-source-marker_0.20457232440821826"&gt;&lt;img alt="image" src="https://lh6.googleusercontent.com/xV8msPhqF7lO7UwRMs0Ippk8dyCyLjlDWuHOwUfATCHkW2Yqh3LUFh_5qoqw-Z_al1xAHxmD4yFZan1-qzq9yScFnLjlmYYUhpF3pbQlBGuaKzYFUgyfvmGDrw"/&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p class="p1"&gt;2) Select the Plan tab, then click on Change Plan.&lt;/p&gt;
&lt;p class="p1"&gt;&lt;strong&gt;&lt;img alt="image" src="https://lh3.googleusercontent.com/yMV2yYQjGMa6qis7DcFD0GDp9BE8aZCgyK52IRMrwm_a8E-nBcqmy2r9e3er8X7mU7nvJO2LYB2V2_IcI09L2ytqGpzfHXxE7B21IgShmA_fjHHeQywiRYEaiQ"/&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p class="p3"&gt;&lt;span class="s1"&gt;3) Select the plan&lt;/span&gt;&lt;span class="s1"&gt; that &lt;/span&gt;&lt;span class="s2"&gt;works best for you (&lt;/span&gt;if you upgrade or downgrade you will be reimbursed the proportion of the remaining time of the month and charged the new plan from this date forward).&lt;/p&gt;
&lt;p class="p3"&gt;&lt;strong&gt;&lt;img alt="image" src="https://lh6.googleusercontent.com/zKHDpsPD5ZINAwYFHBJleHEBZigHjT5InEB7DafHP5SQpA9Zh5vjszUJ9u6APMiOCWe_X0AoI8qHxpzDUVDOddY7f671t-0HKE-7i4nNEMY4eNZpoPYIB2AHVQ"/&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p class="p1"&gt;&lt;strong&gt;Important&lt;/strong&gt;: If you use one of the free versions of &lt;strong&gt;SocialBro for Desktop&lt;/strong&gt; (for Chrome and Adobe Air) and want to upgrade to &lt;strong&gt;SocialBro Pro&lt;/strong&gt;, have a look at all &lt;a href="http://www.socialbro.com/pricing" target="_blank"&gt;Pro plans&lt;/a&gt; we have.&lt;/p&gt;
&lt;p&gt;&lt;a href="http://userguide.socialbro.com/post/41858449802/how-to-select-the-best-socialbro-plan-for-your-needs" target="_self"&gt;For help deciding which SocialBro Pro plan is right for you see: How to Select the Best SocialBro Plan for your Needs&lt;/a&gt;&lt;/p&gt;</description><link>http://userguide.socialbro.com/post/28832319842</link><guid>http://userguide.socialbro.com/post/28832319842</guid><pubDate>Mon, 06 Aug 2012 08:10:00 -0400</pubDate></item><item><title>01. Getting Started with SocialBro</title><description>&lt;p&gt;&lt;strong&gt;&lt;a href="http://www.socialbro.com/" target="_blank"&gt;SocialBro&lt;/a&gt;&lt;/strong&gt; is an &lt;strong&gt;advanced solution&lt;/strong&gt; for the &lt;strong&gt;management and analysis of Twitter communities&lt;/strong&gt;. It lets &lt;strong&gt;Social Media and Marketing professionals&lt;/strong&gt; analyze in depth what their communities are like, manage them and &lt;strong&gt;drive their strategies&lt;/strong&gt;. &lt;/p&gt;
&lt;p&gt;We help companies and agencies increase their communities&amp;#8217; growth, save time and monetize their social contacts via actionable stats and by providing really &lt;strong&gt;valuable data&lt;/strong&gt;.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;How to Access SocialBro&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;To access &lt;strong&gt;SocialBro&lt;/strong&gt;, visit the official site &lt;a href="http://www.socialbro.com/" target="_blank"&gt;&lt;a href="http://www.socialbro.com" target="_blank"&gt;www.socialbro.com&lt;/a&gt;&lt;/a&gt; and click on “Get Started!”.&lt;/p&gt;
&lt;p&gt;&lt;img alt="image" src="http://media.tumblr.com/b37b2897f983b6fe1eeb088de833dcb8/tumblr_inline_mhfqrfdBZn1qz4rgp.png"/&gt;&lt;/p&gt;

&lt;p&gt;Then, you can decide which version is more suitable for you: &lt;/p&gt;
&lt;ul&gt;&lt;li&gt;&lt;strong&gt;SocialBro Cloud&lt;/strong&gt; (Pro)&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;SocialBro Desktop&lt;/strong&gt; (Free): Chrome &lt;/li&gt;
&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;The advantages of using SocialBro Cloud&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;SocialBro Cloud&lt;/strong&gt; is very similar to the desktop versions (Chrome and Adobe Air). The main difference and advantage is that all the information, history and users are stored on our servers, so you never have to worry about saving this data. Not to mention that you can access it from any computer! &lt;/p&gt;
&lt;p&gt;Also it isn’t necessary to synchronize your information, as the system does it for you periodically and notifies you via email when the sync is ready. That’s why &lt;strong&gt;SocialBro Cloud is the best solution for pros&lt;/strong&gt; that manage &lt;strong&gt;large Twitter accounts&lt;/strong&gt;. The cloud app is currently optimized to work on Chrome, Firefox and Safari. &lt;/p&gt;
&lt;p&gt;&lt;a href="http://www.socialbro.com/pricing" target="_blank"&gt;Get all the details about the &lt;strong&gt;Plans &amp;amp; Pricing of SocialBro Cloud&lt;/strong&gt;&lt;/a&gt;.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Chrome app&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;If you are interested in a &lt;strong&gt;free version of SocialBro&lt;/strong&gt;, we recommend the &lt;a href="https://chrome.google.com/webstore/detail/bagknoiagpifjfbempgignagkejmkljm?utm_source=chrome-ntp-icon" target="_blank"&gt;Chrome app&lt;/a&gt;, which is more stable and faster than the Adobe Air version. &lt;/p&gt;
&lt;p&gt;If you choose &lt;strong&gt;SocialBro for Chrome&lt;/strong&gt;, click on Download and we will redirect you to the Chrome Web Store, where you can click on “Add to Chrome”. &lt;/p&gt;
&lt;p&gt;&lt;img alt="image" src="http://media.tumblr.com/tumblr_m7run61ga51qmllte.png"/&gt;&lt;/p&gt;
&lt;p&gt;Once you have added the app, you are ready to enjoy SocialBro in your favorite browser.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;a href="http://www.socialbro.com/pricing" target="_blank"&gt;Plans &amp;amp; Pricing&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="http://userguide.socialbro.com/post/41858449802/how-to-select-the-best-socialbro-plan-for-your-needs" target="_self"&gt;Go to the next section - How to Select the Best SocialBro Plan for your Needs&lt;/a&gt;&lt;/p&gt;</description><link>http://userguide.socialbro.com/post/23537772591</link><guid>http://userguide.socialbro.com/post/23537772591</guid><pubDate>Tue, 22 May 2012 06:11:00 -0400</pubDate></item><item><title> Use the Google Chrome address bar to search in SocialBro</title><description>&lt;p&gt;If you use &lt;strong&gt;&lt;a href="https://chrome.google.com/webstore/detail/bagknoiagpifjfbempgignagkejmkljm?utm_source=chrome-ntp-icon" target="_blank"&gt;SocialBro for Chrome&lt;/a&gt;&lt;/strong&gt;, you can use the &lt;strong&gt;Google Chrome address bar&lt;/strong&gt; (omnibox) to make searches in &lt;strong&gt;SocialBro&lt;/strong&gt;. This feature is very useful when you want to &lt;strong&gt;find a Twitter user quickly&lt;/strong&gt; or when you’d like to &lt;strong&gt;make a search in Twitter&lt;/strong&gt; and see the results at a glance. &lt;/p&gt;
&lt;p&gt;Have a look at this little video tutorial to see how to use the feature:&lt;/p&gt;
&lt;p&gt;&lt;iframe frameborder="0" height="225" src="http://player.vimeo.com/video/42581912" width="400"&gt;&lt;/iframe&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="http://userguide.socialbro.com/post/11056472782/other-tutorials" target="_self"&gt;Go to the next section - Other Tutorials&lt;/a&gt;&lt;/p&gt;</description><link>http://userguide.socialbro.com/post/23537705187</link><guid>http://userguide.socialbro.com/post/23537705187</guid><pubDate>Tue, 22 May 2012 06:08:00 -0400</pubDate></item><item><title>How to Get the “Best Time to Tweet” for a Custom Sample of Users</title><description>&lt;p&gt;If you are one of our users of&lt;strong&gt;&lt;a href="http://dashboard.socialbro.com/" target="_blank"&gt; SocialBro Pro&lt;/a&gt;&lt;/strong&gt; (web-app) you can take great advantage of the&lt;strong&gt;&lt;a href="http://userguide.socialbro.com/post/11056503317/when-is-the-best-time-to-tweet" target="_blank"&gt; Best Time to Tweet report&lt;/a&gt;&lt;/strong&gt;, which is one of our highlight features. Apply the Best Time to Tweet to a &lt;strong&gt;custom sample of users&lt;/strong&gt; and get the report for any &lt;strong&gt;search, list, 3rd party Twitter account&lt;/strong&gt;, etc.&lt;br/&gt;&lt;br/&gt;The main difference between the Pro and the free version is that with your Pro account you can request &lt;strong&gt;multiple reports&lt;/strong&gt;, while in the desktop apps you can only have one report per Twitter account at a time.&lt;br/&gt;&lt;br/&gt;Follow the steps below to see how to &lt;strong&gt;create a report for a custom sample of users&lt;/strong&gt;:&lt;br/&gt;&lt;br/&gt;1. Choose the sample of users that you’d like to &lt;strong&gt;know when are online&lt;/strong&gt;: members of a list, members of a search, your competitor’s followers, etc.&lt;/p&gt;
&lt;p&gt;2. When you have these users on your &lt;a href="http://www.socialbro.com/" target="_blank"&gt;SocialBro&lt;/a&gt; screen, click on the arrowhead on the &lt;a href="http://userguide.socialbro.com/post/11056488164/bottom-bar-navigation" target="_blank"&gt;bottom navigation bar&lt;/a&gt;, then click “&lt;strong&gt;BTTT report&lt;/strong&gt;”.&lt;/p&gt;
&lt;p&gt;&lt;strong id="internal-source-marker_0.32027308619581163"&gt;&lt;img alt="image" height="297px;" src="https://lh6.googleusercontent.com/MYUNkqjzcso6XbAqg4k10XoKbeXm1roGO1gNGUgIuU_bz13ZBWDU62InvP7tqw1h7ySUng_Gad6S24xYJl4UxXW5qOAf-fyq-DgY1HukDfzFNj--LheZj5gGwQ" width="348px;"/&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;3. You will then see the following form:&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;img alt="image" src="https://lh6.googleusercontent.com/LalcpzEUHOYePg8BMV2w_tNrc_C1CXjL70-TYogDI8IzOaVSsaYwTPCSpX0o5YcqdrjDTJ7PAH1vyKBylu4yKGjvVXJRWTpWZ48PiTXJTWVP3P94yOIWm8RCkA"/&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Select a title for your report, upload a logo (if you wish), select the desired time zone and click create. You will then see the following message:&lt;/p&gt;
&lt;p&gt;&lt;img alt="image" src="https://lh4.googleusercontent.com/HXQTSNN-QMLXXzlVTUahS1IhyKedBWYblqfAla51NyM1FX3tfqeDLDIyc3ssy2gNRK3T2mi0wNhZyz5-kuqmHnj6NCw8F7bobFWEyHizb3eZkEhbysqEPOBrxQ"/&gt;&lt;br/&gt;&lt;br/&gt;4. You will then be taken to your &amp;#8220;&lt;strong&gt;Best Time to Tweet Reports&lt;/strong&gt;&amp;#8221; section which will display all of your past reports. When your report has been generated you can view it by selecting &amp;#8220;View report&amp;#8221;.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;img alt="image" src="https://lh3.googleusercontent.com/xlk60sDebyB7ACxCSIbbnd_SxQS5BwR0K3nGWunGt94Yw4T01BPEuUGn7DFkVNAlQo89RDLt9yMfDINyb8cblRe7kMM5abcOKGzmtllAjWc68Ox0PjjHgGDUXA"/&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;SocialBro automatically updates your report for you every seven days and you can access it from the Toolbar on your dashboard.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;img alt="image" src="https://lh4.googleusercontent.com/WWXhvKP82vbau29VTffDGUP2-svfCEoRbEQwURKzK-ojZfHCd7lfpXQmTuZjVvPdMeukhmfg3gaA-GljXQt1xV35BOudLaex5t27cRQa-Ain6-5CZKBnD_TqZg"/&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;br/&gt;5. You can then see all of the &lt;strong&gt;stats and information&lt;/strong&gt; available for a general BTTT report&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;img alt="image" src="https://lh4.googleusercontent.com/HEfo6_RPY6Xa07bZAXRrFyP-NIlKfK2GRFXZjdCuKDBj0pYTHpGek7cIwE8EYKvucz7yTr33pVmyQ0uK6l--tmiAJt2ubYfL8HsOI_SsJwJM9ulpPJ0yR6abGQ"/&gt;&lt;/strong&gt;&lt;br/&gt;&lt;br/&gt;6. Through the Toolbar you can see a list of the reports you have requested, being able to access them whenever you want. In this list you can visualize the criteria of each report. For example, the last report of the image below was generated based on our friends (the people we follow) who have “marketing” in their bios and have more than 1,000 followers, filtered by English.&lt;/p&gt;
&lt;p&gt;&lt;strong id="internal-source-marker_0.32027308619581163"&gt;&lt;img src="https://lh5.googleusercontent.com/2JflbH6sqmdXzjGsMZq-6QWq9DIVxiGokfbANUud9G2OxT6LtuNZ_T6Ieqlu1NQUxosW4B2oVa1OhHp1yI6g0PXt8EH-OVSkBrvnw_KchCl_WBF0Q2FzdSaplQ"/&gt;&lt;/strong&gt;&lt;br/&gt;&lt;br/&gt;&lt;/p&gt;
&lt;p&gt;Please see the Video below for a &lt;strong&gt;step by step tutorial&lt;/strong&gt;:&lt;/p&gt;
&lt;p&gt;&lt;iframe frameborder="0" height="225" src="http://www.youtube.com/embed/MNUosA68das" width="400"&gt;&lt;/iframe&gt;&lt;/p&gt;
&lt;p class="p1"&gt;&lt;a href="http://userguide.socialbro.com/post/44142472371/how-to-use-the-benchmark-tool-to-compare-the-progress" target="_self"&gt;Go to the next section - How to use the Benchmark tool to compare the progress of your Twitter account against similar accounts &lt;/a&gt;&lt;/p&gt;</description><link>http://userguide.socialbro.com/post/18896660881</link><guid>http://userguide.socialbro.com/post/18896660881</guid><pubDate>Wed, 07 Mar 2012 05:18:00 -0500</pubDate></item></channel></rss>
