May 2012
2 posts
01. Getting Started with SocialBro
SocialBro is a tool that helps you to manage, to explore and analyze your Twitter community.
Downloading and Installing
To install SocialBro, we can visit the official site www.socialbro.com and click on “Get Started!”.
Then, we have to decide which version we want to install: the Chrome app or the Adobe Air app, available for all operating systems.
If you use the Chrome browser, we...
Use the Google Chrome address bar to search in...
If you use SocialBro for Chrome, you can now use the Google Chrome address bar (omnibox) to make searches in SocialBro. This feature is very useful when you want to find a Twitter user quickly or when you’d like to make a search in Twitter and see the results at a glance.
Have a look at this little video tutorial to see how to use the feature:
Go to the next section - Other Tutorials
March 2012
6 posts
01. Getting Started with SocialBro
SocialBro is a tool that helps you to manage, to explore and analyze your Twitter community.
Downloading and Installing
To install SocialBro, we can visit the official site www.socialbro.com and click on “Get Started!”.
Then, we have to decide which version we want to install: the Chrome app or the Adobe Air app, available for all operating systems.
If you use the Chrome browser, we...
How to Get the “Best Time to Tweet” for a Custom...
We’re pleased to offer you a different way to take advantage of the “Best Time Tweet” report, one of our highlight features. Now you can apply the “Best Time to Tweet” to a custom sample of users: you can get the report for any search, list, 3rd party Twitter account, etc.
Follow the steps below to see how to do this:
1. Choose the sample of users you’d like to know when they’re online: members...
01. Getting Started with SocialBro
SocialBro is a tool that helps you to manage, to explore and analyze your Twitter community.
Downloading and Installing
To install SocialBro, we can visit the official site www.socialbro.com and click on “Get Started!”.
Then, we have to decide which version we want to install: the Chrome app or the Adobe Air app, available for all operating systems.
If you use the Chrome browser, we...
How to Add Multiple Users to a List With One...
From any search, just click on the arrow on the bottom navigation bar, then click “Add all to list”.
All the users will be added to the list! This feature is very useful if you want to clone a list from your competitor on Twitter, for example. You just have to add a list as a source, then click “Add all to list”. You can also add a text file as a source, then add all to a list that already...
01. Getting Started with SocialBro
SocialBro is a tool that helps you to manage, to explore and analyze your Twitter community.
Downloading and Installing
To install SocialBro, we can visit the official site www.socialbro.com and click on “Get Started!”.
Then, we have to decide which version we want to install: the Chrome app or the Adobe Air app, available for all operating systems.
If you use the Chrome browser, we...
Export your Optimal Tweet Schedule from SocialBro...
SocialBro allows you to export your optimal tweet schedule from SocialBro to HootSuite in order to expose your tweets to the maximum audience! From our “Best time to tweet” report, we’ve implemented an algorithm that optimally schedules the tweets in HootSuite more efficiently, so reaching the highest number of followers.
Follow the steps below to see how to do this:
1. Run SocialBro and on...
February 2012
4 posts
01. Getting Started with SocialBro
SocialBro is a tool that helps you to manage, to explore and analyze your Twitter community.
Downloading and Installing
To install SocialBro, we can visit the official site www.socialbro.com and click on “Get Started!”.
Then, we have to decide which version we want to install: the Chrome app or the Adobe Air app, available for all operating systems.
If you use the Chrome browser, we...
SocialBro alerts you when you try to follow...
A few users have noticed a new icon that shows up under each avatar on SocialBro when you unfollow someone or when you follow someone who you have already unfollowed.
In order to let SocialBro recognize the previous relationship between you and each member of your community, and thus activate the alert, the follow or unfollow must be identified in a previous synchronization. SocialBro will...
01. Getting Started with SocialBro
SocialBro is a tool that helps you to manage, to explore and analyze your Twitter community.
Downloading and Installing
To install SocialBro, we can visit the official site www.socialbro.com and click on “Get Started!”.
Then, we have to decide which version we want to install: the Chrome app or the Adobe Air app, available for all operating systems.
If you use the Chrome browser, we...
SocialBro alerts you when you try to follow...
A few users have noticed a new icon that shows up under each avatar on SocialBro when you unfollow someone or when you follow someone who you have already unfollowed.
In order to let SocialBro recognize the previous relationship between you and each member of your community, and thus activate the alert, the follow or unfollow must be identified in a previous synchronization. SocialBro will...
January 2012
2 posts
01. Getting Started with SocialBro
SocialBro is a tool that helps you to manage, to explore and analyze your Twitter community.
Downloading and Installing
To install SocialBro, we can visit the official site www.socialbro.com and click on “Get Started!”.
Then, we have to decide which version we want to install: the Chrome app or the Adobe Air app, available for all operating systems.
If you use the Chrome browser, we...
How can real-time analytics for Twitter be useful...
SocialBro now has real-time analytics for your Twitter community. You can visualize in real-time:
Who is currently on-line
The total number of followers of the on-line users
Number of on-line users per second
The top languages of these users
The apps and clients most used
Check out the video below to get an idea about this amazing new feature:
You can learn about the real-time state of...
December 2011
6 posts
01. Getting Started with SocialBro
SocialBro is a tool that helps you to manage, to explore and analyze your Twitter community.
Downloading and Installing
To install SocialBro, we can visit the official site www.socialbro.com and click on “Get Started!”.
Then, we have to decide which version we want to install: the Chrome app or the Adobe Air app, available for all operating systems.
If you use the Chrome browser, we...
How to configure the Best Time to Tweet report to...
SocialBro generates the Best Time to Tweet report by analyzing the timeline of each of your followers to discover when they are usually online during the week. With this information, we’ve implemented an algorithm that optimally schedules the tweets in the Buffer app. Buffer is an amazing tool that allows you to schedule the content you find online and add it to your Twitter stream.
As you...
01. Getting Started with SocialBro
SocialBro is a tool that helps you to manage, to explore and analyze your Twitter community.
Downloading and Installing
To install SocialBro, we can visit the official site www.socialbro.com and click on “Get Started!”.
Then, we have to decide which version we want to install: the Chrome app or the Adobe Air app, available for all operating systems.
If you use the Chrome browser, we...
How to sort and filter your Twitter community...
To start managing your community with the PeerIndex score, you just have to synchronize the influence data, by clicking on the new icon you’ll see in the tool menu, on the dashboard.
Then, you’ll notice that every user will have a small number inside their avatar. This number reflects the PeerIndex score that each profile has in the social networks. You’ll be able to order your community by the...
01. Getting Started with SocialBro
SocialBro is a tool that helps you to manage, to explore and analyze your Twitter community.
Downloading and Installing
To install SocialBro, we can visit the official site www.socialbro.com and click on “Get Started!”.
Then, we have to decide which version we want to install: the Chrome app or the Adobe Air app, available for all operating systems.
If you use the Chrome browser, we...
How to export your account history from the Adobe...
You are able to export your account history from the Adobe Air version to the Chrome app. We strongly recommend you to migrate to SocialBro for Chrome because of a bug from Adobe Air.
To do this, click on the Settings icon in the top navigation bar.
Choose the Account tab and click on Export History.
Then, in the Chrome app, click on the Settings icon again, and click on Import History,...
November 2011
2 posts
01. Getting Started with SocialBro
SocialBro is a tool that helps you to manage, to explore and analyze your Twitter community.
Downloading and Installing
To install SocialBro, we can visit the official site www.socialbro.com and click on “Get Started!”.
Then, we have to decide which version we want to install: the Chrome app or the Adobe Air app, available for all operating systems.
If you use the Chrome browser, we...
How to update SocialBro for Chrome manually
1. Launch Google Chrome browser on the computer.
2. Click on the wrench icon (“Customize and Control Google Chrome”)
3. Go to Tools > Extensions or directly type chrome://extensions/ to open Chrome extensions page.
4. Click + sign next to developer mode & then click ‘update extensions now’.
Go to the next section - How to export your account history from the...
October 2011
34 posts
01. Getting Started with SocialBro
SocialBro is a tool that helps you to manage, to explore and analyze your Twitter community.
Downloading and Installing
To install SocialBro, we can visit the official site www.socialbro.com and click on “Get Started!”.
Then, we have to decide which version we want to install: the Chrome app or the Adobe Air app, available for all operating systems.
If you use the Chrome browser, we...
Tags & Notes: Customize the relationship with your...
Tags and Notes in SocialBro are very useful tools to manage the relationship with your Twitter community in a more personalized way. Today, we’re going to talk about a real case of using the Tags and Notes, features that have been little used so far.
Since we launched SocialBro for Chrome, we’ve frequently used the Tags and Notes. With the release of the Chrome app, you are able to export your...
01. Getting Started with SocialBro
SocialBro is a tool that helps you to manage, to explore and analyze your Twitter community.
Downloading and Installing
To install SocialBro, we can visit the official site www.socialbro.com and click on “Get Started!”.
Then, we have to decide which version we want to install: the Chrome app or the Adobe Air app, available for all operating systems.
If you use the Chrome browser, we...
How to open SocialBro for Chrome in a new window
It’s very easy to open SocialBro for Chrome out of your browser as a standalone application. You can create shortcuts in the desktop, the start menu and in the quick launch bar.
To do this, open SocialBro for Chrome in a new tab, then click on the wrench icon (“Customize and Control Google Chrome”) that is at the top right of your browser.
Then click on “Tools” and “Create applications...
Exploring your account
You can explore an account through the widgets, as discussed above, however you can do this from the left drop-down menu (the sources menu).
In the left column, you will see the widgets of your friends and in the right, the data about your followers.
Go to the next section - Searches and Filters
01. Getting Started with SocialBro
SocialBro is a tool that helps you to manage, to explore and analyze your Twitter community.
Downloading and Installing
To install SocialBro, we can visit the official site www.socialbro.com and click on “Get Started!”.
Then, we have to decide which version we want to install: the Chrome app or the Adobe Air app, available for all operating systems.
If you use the Chrome browser, we...
Add more Twitter accounts
You can add to SocialBro all accounts you want to manage and analyze. To do that, you have to click on the drop-down menu in the top navigation bar and select Add Account.
You have to fill out the username and the password of the Twiter account you want to add, then just click on Authorize the application.
Once you have done these steps, you can choose the account you want to manage with...
Advanced syntax
In SocialBro, the Advanced Syntax can be very useful to search by different criteria. In the search box in the top navigation bar, you can combine your search in different ways. For example, if you are looking in the whole community for people who are from Boston and London and put in their bio Marketing or Social, for example, you have to do this:
So, the basic rules for the Advanced...
Sign up and Auth on SocialBro
The first time we use SocialBro, we need to register filling out the form with our data: name, email and password (we create one). In this step we also can chose the language we want to set up.
Then, we check the box “I have read and agree to the terms of service” and click on Sign Up. Once we have signed up, we can identify with the same email and password we have used in the previous...
02. Exploring and Browsing your community
The Dashboard
In the SocialBro Dashboard, you can see the main data about your Twitter account. If you have added more than one account, you have to select the account you want to analyze in the drop-down menu in the top navigation bar.
The evolution of your community
With SocialBro, you can easily visualize the growth of your Twitter community in each synchronization. In SocialBro, your...
Synchronization
The synchronization is very important in SocialBro. Through this process we will update our Twitter account in the app. It’s like taking a picture at our community. SocialBro downloads all your community to your computer, allowing you to access it even when offline. In order to keep your account updated, you should synchronize SocialBro as often as you consider necessary, depending on...
Searches and filters
The searches you can do through SocialBro are a powerful tool to thoroughly know your community and your business niche.
There are different filters that help you to make searches more precise inside and outside your community on Twitter. You can search for users by filtering the information according to the criteria you want to using the Filter and Adv. Search Panel on the left navigation...
Using a text file as a source
Another type of source is .txt file, really useful if we want to manage people from a congress or whatever that we have in a list. The .txt file has to be a document ( can be edited with notepad for example) with one twitter account per line. Just like this:
Once the file has been exported we’ll be able to search, browse and manage all the members of the .txt file .
- All Members of...
04. Analyzing your community
Stats
If we want to see the statistics of any source we must click on this button:
Once inside we can segment the stats by sub-source (all your community, your followers, your friends,etc.) clicking on any button.
We can export the report to PDF clicking on “Export” too.
Now we will describe every graphic you may find on SocialBro Stats:
Languages
This charts shows the %...
03. Managing your community
Common Actions
With SocialBro you can make the common actions that usually make with Twitter like:
- Follow, Unfollow, Block
- Reply and DM
- Add to lists
With SocialBro you also can know more relevant information about your community clicking on each user: the last time the user tweeted, the account age, the date you followed the user, the date the user followed you and the date...
Using any Twitter list as a source
To add a list as a source you can choose between:
- Your Twitter lists:
- Other Twitter lists (Public lists):
When we add any of these sources, SocialBro will synchronize the users. Once it has finished, we’ll see the following information on the dashboard:
- All Members of the list
- Members of the list that you follow
- Members of the list that follow you
- Members you...
The best time to tweet
This report, The Best Time To Tweet, is accesible from the dashboard and you can get it only for the accounts your are logged in. The first time you click on it you will have to wait for SocialBro to generate it. When it is ready, SocialBro will send you an email telling you that the report has been generated.
IMPORTANT: The report is generated from last 7 days tweets of your 100 (free version)...
Using a Twitter search as a source
Another type of source is the “Twitter Search”. The most common use is monitoring a #hashtag but any word is possible to monitor, not necessary a hashtag.
Once we have introduced the search term (#followfriday in this case), SocialBro will process and save all the users and we will be able to manage them and see statistics. The dashboard of this source shows:
- All Members of...
Managing lists
The lists management is one of the most powerful function of SocialBro. Let’s see an example:
We want to create a list with users interested in Marketing and from New York. For this we just have to search in our followers (also we could search in our community and in all Twitter) by the term “Marketing”. Once we obtain the results we just filter by the location New York and...
Using any Twitter account as a source
This is one of the most powerful feature of SocialBro. With this function we will be able to analyze accounts of your competitors. Once we have written the name of the account and added the source, SocialBro will synchronized automatically. As you know this step is essential to download all the information of the account. This function is ideal for spy other accounts, compare them to yours,...
Find new people: Search All Twitter or Twitter...
Find new people or possible customers is really easy with SocialBro. For this, we just have to select the source “Search All Twitter” or add a “Twitter Search” new source.
The first one, “Search All Twitter”, consists on a search engine that let us search in the most of twitter active users and filter them by name, bio, location, etc.
The second one,...
05. Sources
What is a source?
“Source” is a important concept in SocialBro. Like we saw before, SocialBro lets you manage, explore and analyze your Twitter account. However, many times, knowing all about your account is not enough and for this SocialBro lets you more sources.
There are four types of sources: a Twitter Account, a List, a .txt File or a Twitter search. In the same way with your...
Extra 01. Starting with SocialBro interface
SocialBro navigation is divided by four areas:
Top Navigation Bar (Orange)
Lef Navigation Bar(Green)
Bottom Navigation Bar (Purple)
Community or Work Area (Blue)
Top Navigation Bar
The top menu has the following elements (from left to right:
Search Box: The most important element of SocialBro. We can make any search for every source selected in the sources menu.
Undo: Clicking on...
How to copy your competitor followers?
Many times there is a successful Twitter account that match with your strategy. If we are interested in knowing in depth this community or maybe find out where are the community from, we can do it with SocialBro.
Firstly we have to add a new source clicking on the sources menu and pressing the button “Add New Source”, located at the bottom of the sources menu.
Once clicked, we should...
Bottom Navigation Bar
The bottom bar navigation is active when we are browsing the users on the community area. From left to right there are the following elements:
Sort: SocialBro lets us sort any source by number of followers, friends, tweets, tweets per day and by the last time the user tweeted, ascendent or descendent by clicking on the arrow shown.
After, there are three grouped buttons to change the...
Left Navigation Bar
From up to down:
Selected Source/ Sources Menu: Every time you open SocialBro your account is selected as the default source. Searches and filters will be make for your community (followers+friends). But searches also could be made just for your followers or your friends. For this, if we click on our account we’ll be able to browse...
Community or Work Area
The Work or Community area is where the list of users appears.
This list shows the users related to the source selected, searched or filtered.
SocialBro lets us modify the type of view on the bottom bar to list, detailed, multicolumn.
The relation icon is really important in Socialbro, indeed. It shows if you follow someone or if he/she follow you. The image clarify what it means.
In...
Using Search All Twitter as a source
There is a Fixed Source called “Search All Twitter”. This source represents more than 20M active twitter users and SocialBro let us browse thorough them, searching and filtering.
If you want to know more about this amazing feature see: “Find new people”
Use cases:
- Finding new customers.
Go to the next section - Other Tips